Não possuo mais o número de telefone cadastrado e acho um absurdo ter que ir em uma agencia fisica para atualizar. Deveriam sempre enviar o código de autenticidade por e-mail. Ou dar esta opção de escolha para os cidadões.
Estou usando o app num emulador de android pois no Iphone ele não funciona. Na tentativa de login aparece "código invalido" e não entra. App é inseguro, invadiram e sacaram o FGTS da minha esposa, simplesmente cadastraram um e-mail terceiro p recuperar senha e logaram e fizeram o saque. O app foi feito para dar errado, eu ja tenho conta na caixa e gostaria de nao receber nenhum valor nesta conta virtual insegura. Obrigado.
Pior banco de todos, qualquer problema não pode ser resolvido no app e precisa passar horas na fila da agência igualmente ruim
Na opção cartão de crédito o aplicativo trava e volta pro início, faz bastante tempo que está assim, já atualizei vareas vezes mas o problema persiste. Meu celular é um J2 prime, versão do sistema: 6.0.1
It is a rather basic app, suitable for basic needs. It is easy to use, although its visuals look somewhat outdated.
Excelente aplicativo continue melhorando ele! ... a equipe que nao acomoda alcança a perfeição.....!
Não me deixa deletar a conta, mesmo eu fazendo o passo a passo fica eternamente em loading para deletar e não deleta.
Péssimo sistema de espera, muitas opções e nenhuma delas é realmente útil. A opção de pesquisa não serve de praticamente NADA.
Já não bastava o absurdo de ter que ficar em uma fila virtual agora você não sabe sequer quanto tempo falta para conseguir acessar!
horrivel, tive que apagar todos os dados do app de Internet por causa de um erro, me fez perder páginas importantes
App horrível. Demorei horas para conseguir me autenticar. Não tem um canal de contato para falar com um atendente.
Malandramente não consigo excluir minha chave mesmo existindo outra, não consigo fazer portabilidade da chave do pix nem mesmo excluir.
This app is ridiculously outdated! It was okay for a few days and now impeded me from logging in with my fingerprint to make me wait line and log in from the beginning. Have to wait in line to use an online app in plain 2022? Hey "caixa tem", we're not in the 1990's anymore! Maybe the devs of this app should go back to school or get ideas from devs who have apps with much more million users, like insta, face or other money handling apps. They sure don't make me wait in line. Caixa tem=horrible
It's so sad! App is crashing and closing every time I run it. I can't use it so far. Somebody help me pls. I just installed some apps but it keeps freezing , crashing and closing.--- After months I just uninstalled it and run it againg and once again it is still crashing down. Please resolve this!!!
App very helpful you can do aĺl transaction right over the phone no need to go to the bank i love its basically a bank on your hand thanks
Its nice very helpful its been working well so far i would recommend it you are able to accomplish a lot everything with just a touch of your finger congrats
The app does not provide complete correct information. On many occasions when you click for the additional information indicated it can't be seen or downloaded. Very poor and confusing incomplete information.
The application at the beginning oscillated a lot, but this is normal. Today after a few months we can see it working perfectly, if before i demanded a better functioning, i have to be fair and praise and thank you. Congratulations on evolution.
This app simply doesn't work, rhe sipport doesn't know when it'll be fixed or functional and there's not even a preview of date that it'll be functional. Meanwhile we are obligated to remain, uninformed, with time passing and bills accumulating. Simply a absurd, its a shame that theres no way to give negative stars to this program!
The technical support is really poor, the call center and presencial attendance both are too weak, but the app is so worth and protective with our money! They need to trainer some people to help better they don't know how to do it... I figured out how to get fixed a lot of issues by myself and some people doesn't have the same skills to solve the matters as I have, unfortunately.
This application worked correctly, I super recommend this app, sometimes popped out some bugs but this app worked for I needed, this new method named pix saved my life different ways.
Absurdo! Pessimo aplicativo! Funcionava bem na primeira parcela e depois da atualização virou inútil! Horrible app! Worked on the first payment but since the update it's disgustingly useless!
This app presented several issies throughout the development phase. Security is not built into the system and extremely weak passwords are the only option accepted by the app. Connectivity issues, long waiting lines, and the impossibility to manage your finances in a tinely fashion complete the package. Do not recommend.
Since it is an app of a public bank, I had my expectations very low... Can't believe such a junk app could be developed like this one to manage important stuff such as Bank transfer.
As always... Disappointing... Just another garbage app, from a garbage bank, from a garbage government... The worst part is that this app is supposed to allow me to take MY MONEY which the same garbage government keeps for itself...
I had several problems using this app, everytime a new problem happens and i can't access my account.
I tried many times make a payment through bar code image and it never works, it does not come to a point to open up the bar-code reader. I am Sorry, Frustrating.
to be honest with you this app is very before it works perfectly but now adays the app doesn't open at all so please let's us know the problem
Péssimo, mensagens sem sentido, demora para entrar, erros de acesso. Bad app, nonsensical notifications, makes you wait a long time to access, numerous errors.
Very bad, every time I have do update and delete some apps to do so. So, I really dislike this app, very poor.
Very good app, but in the chat section, the text to audio is terrible. (Text in portuguese, being an app for Brazil. They should try to find a portuguese text to audio reader.)
Really bad behaving app. You wait hours, yes, hours, to be able to log in just for it to say "your session has expired" and you get back to the waiting line that's hours long
It's no use. Every time you try to request some service, you get the message " try again later." Please, fix it.
It's really awful I never have seen a app of bank soo bad like this one, after the updates the app used to work very well, but now, before the updates, the app started to get pretty bad, sometimes you have to wait 2 hours to enter on app (or more) and sometimes appears a error message saying "your section ended" and you have to more hours to use and you're obligated to update the app to use it
This application is a joke. I can't pay my bills. Esse aplicativo é uma piada. Não consigo pagar minhas contas.
The worst app that I've used. I gave 1 star because it's necessary give it because if it wasn't necessary I didn't give any star!
Horrible app and useless, who can wait a hour in a queue to be able to pay your bills IF it work, most times gives errors. Probably just an excuse to monitor on what you use your money with.
When it launched it worked, but after the lastest updates, I can't make transfer, pay a bill etc. Displayed the message "Service available from ... hours, besides having to wait in line and when my turn arrives, it simply loses the session and go back to the queue. Until now, the app doesn't work and I cannot withdraw the money of my mom!
I had no other choice than to give 1 star. However, this app should be allowed to be rated up to -5 stars. Crashes, doesn't work sometimes, services are marked as available from 7am till 9pm and at 8am i can't use them and I'm being prompt to wait and try later.
It's a shame and frustrating that in the middle of a pandemic, the app that should help the people doesn't work at all.
The app does not support all the access, even when I am logged I can't use the functions inside the app.
I've never saw such a bad banking system in my life. Which is actually the point of this app. The lead programmer should feel proud about this. It does exactly what the government wants: making impossible or almost impossible for any user to get the help money in a pandemic because yes. It wont work and give error messages like "this only works during weeks from seven am to six PM" even if you're on a week day on the correct time. This app is designed to be bad guys. Simple as that.
worst app ever. at least 5 hours to get access (not exaggerating). over 5 updates in the last 20 days (it gets worse at every update and the bugs are all still there), half the functions doesn't work. Even a teenager could make a better app, seriously, amateur. Don't they realize some people really depend on it?
Takes forever to get in, payment option works terribly and new one now, when finally logged in, app displays a message to update to newest version which doesn't exist.
Terrible App!!! It's 9:20 A.M now. I have just tried to pay a bill but it says the available period to pay is between 7:00 A.M and 9:00 P.M! I'm in the correct period! TERRIBLE! 👎
Props to the developers, developing and updating an app at this trying times while millions of people are using the service simultaneously with such level of security and functionality, its worth noting.
Realidade virtual, fila de horas (ridículo isso) e não resolve nada. É nosso direito como cidadãos que pagam impostos. Esse país é uma piada graça a vocês 👏🏻 Virtual reality, has a waiting room that takes hours (ridiculous) and doesn't solve anything. Good to know that they are doing everything to insure my money and generate some interest for the bank. It's our right as citizens who pay taxes. This country is a joke thanks to people like you 👏🏻
Awful doesn't work at all. One minute takes longer than 60 seconds, the app presents error all the time. And I have never seen a waiting room, a line, in an app. First time. A waiting room virtual for a Bank Service. The WORST APP Invented. It feels like that Game Corp made to wash public money. That's the real feeling. Before. The money went straight to the citizens bank account, out no nowhere they had the brilliant idea of creating new accounts and an app for it with a waiting room takes 12h.
Poorly done. You have queue to login, which is absurd. The register process is also external. It's functions aren't even working at full. Pretty lame.
Read the reviews and 99% of the readers have complaints or rated the app 1 star for a lack of a zero.
This app is awful. It simply stopped working with its latest update claiming it can't run on Android with modified System. I am on OnePlus 6 using Android 10. It is a shame this is happening.
I had to wait in line about 7 hours to get in the app ( it is the second day waiting all day) and then you have to wait to free eccess of the money and nothing happens for an hour untill now. worst app ever. How they can invent something useless like this?
The worst user experience ever. There is a virtual waiting room where you've got to wait more than one hour to have access on the app. This is absolutely ridiculous.
You guys are playing with us, the people who are in need of the money! What's the fun of it?? I don't get it!!
Horrible app, it craches all the time. Besides, the line to acces the system is the worst part of it. So, there's a line and the users should wait to use the app. I have never seen that in my life, sometimes the line takes almost 1 hour.
The app doesnt let you use any of its functions, it takes a lifetime to boot up and kicks you out with no discernable reason
Its not working working at all, very boring App, I have installed and uninstalled it more 3 times, I am unable to access the App, its his blinking... I rate it extremely poor, until it got fixed.
Freedom is in my hands. It really works and makes life simple. Now I can spare my time with the person I love most, my Jorge Gaio. Life is short. Good research, Caixa Bank.
the worst app ever developed, the app does not really works keeps loading forever and at the and nothing happens, I kent access the app AT ALL please fix it
Wait in a queue at least 10 minutes to use the debit card or make a payment this is awful, yours have to improve that or free de whitdraw and transfer in the moment the people have the money in account...
It never works. It simply keeps.asking us over and over to update it, even after waiting for over TEN MINUTES in a virtual queue. Horrible...