RIDGID OCTANE™ Battery

3.0
Category Tools
Developer One World Technologies, Inc
Platform Android
Package com.ttigroupna.ridgidbattery
Application for controlling the RIDGID OCTANE™ Bluetooth battery

Reviews (73)

Raul Gutierrez
Feb 16, 2022
Hey Guys im a ridgid User and have many many batteries. I haven't had trouble with the octane connecting. out of the 13 octane batteries I've had only 1 had trouble. Well I got lil trick. install it and reinstall app. when you start the app. instead of putting your ridgid ID or account skip it. for some reason it bypasses whatever keeps it from connecting. I don't buy retail. there are alot of sellers out there. don't by retail. I got almost 30 batteries for half price. just research.
Randall Scott Smith
Oct 4, 2021
App keeps rebooting on my phone the maintenance required screen keeps popping up maintenance required screen keeps popping up
James M
Sep 7, 2021
Bluetooth connected right away, show live info on the battery. Honestly some of this is ridiculous, it hasn't been updated, the new charger isn't included in charger section of the app and it would be nice to change the temperature from farenheit to celcius. Update Still haven't added their charger that's been out for a couple years. I dont think there has ever been an update for the app...
4
JD Revilla
Aug 13, 2021
Can't change temperature from Fahrenheit to Celsius. Really folks? You sell products in Canada for years and we use Metric system since the 70s. How difficult would it have been for developer of off a setting to switch between Fahrenheit to Celsius. No one ever replies from Ridgid when you contact them.
1
Keenan Riddell
Apr 14, 2021
This app is completely useless. My batteries and tools were stolen I can't locate them or lock them you can only do that when they're currently connected to the app so if they're out of range you're screwed
3
Eric Robinson
Apr 10, 2021
The app doesn't find my battery it always searches until it times out this is a brand new battery I purchased although the tools are great I'm disappointed that this feature doesn't work.
Mike D'Aiuto
Feb 26, 2021
Pairing a new battery wasn't easy. Finally got it paired and now it won't connect. Battery is in the list just won't connect.
1
Antenna Man
Feb 25, 2021
Will read the battery condition and history, but any action (locate, lock) result in "Firebase Failed, connect to the internet ". I'm connected. An app with a lot of potential but poorly implemented and supported. Don't make a tool buy decision based on the feature
4
Michael C
Feb 23, 2021
My experience with the batteries are ok but as far as the lock feature I already had to get a replacement cause one battery got locked out and could not unlock it so the battery is pretty much useless to use with only having it not even a year. Hopefully the developers can figure a way to justify having people trashing batteries cause the app doesn't lock them out.
5
Steven Kirkland
Feb 21, 2021
All it can do is tell me battery health. Can't lock battery or do anything besides power percentage and temperature
1
KB MILLER
Feb 10, 2021
Does what it says thank you. But could you explain why you created it? Would be better if you added tracking in case of theft that would be awesome 😎
1
Joe Leonard
Jan 28, 2021
My experience is that it is very difficult to pair the batteries at all. And if you don't open up the app every time your at the jobsite it doesn't connect to the ones you do get paird up. So if you want to locate a battery it shows you the last place you successfully connected to it was. The application has some huge potential but until it is streamlined I think the batteries are over priced due to the Bluetooth technology that is sketchy at best.
8
Anthony Thorr
Dec 20, 2020
It's likely an error in this, on not instruction included an information about HOW TO CONNECT bluetooth pairing format, bluetooth no great on long distance.
2
Tyler Hillman
Dec 19, 2020
Does not connect well at all afraid to lock my batteries i would love to however ive had a couple scares due having all of my batteries locked and not bieng able to connect to unlock again
James Dupre
Sep 23, 2020
I love the tools but still trying to completely figure out and learn the a purpose of the bluetooth feature because located if it was stolen doesn't work because you have to look close enough to look up Bluetooth I connect to it if someone steals it and they're a hundred yards away from you you still not going to find it because it can't connect Bluetooth how far it is to be connected via satellite digital radio waves or something but if anyone can help Meowth with any helpful information how to
5
nick Mathis
Sep 4, 2020
Can only connect 1 of my 2 3 amp batteries. I just bought the hammer drill and driver set with 2 3 amp batteries today and can only get one of the batteries to connect but other than that its cool
Ricky Gross
Sep 3, 2020
Glitchy. If a battery overheats it gives you literally over 100 notifications instead of just one. It can't remember the default charger, so it asks every time.
2
Jesse Engelkins
Sep 3, 2020
Absolute garbage. Doesn't work 90% of the time. Won't connect. Times/stalls out and eats your battery life. What a joke!
1
Justin Business
Sep 2, 2020
Absolute junk, constantly loosing connection to battery and the lock feature is useless when it comes back into range unless app is always running. I would rather have a dongle that I can carry and when I move away from tools it locks batteries when I come close it starts working again, I think dewalt has this. Otherwise the app is a total disappointment.
5
Ryan Fish
Aug 5, 2020
When are y'all going to update the app? It seems like plenty of bugs and maybe some way to update firmware on batteries would be nice.
Jose Leles
Jul 20, 2020
I downlaoded it twice and everytime I tried to register the batteries, it said "location unavalaible". For now, I gave up with it.
B C
Jun 21, 2020
Absolute trash. Loses Bluetooth connection to battery, meaning your power tools are dead until you get a regular battery. Both my Bluetooth batteries are locked/bricked because they refuse to connect.
3
Will Workman
Jun 15, 2020
Very useful app for monitoring Ridgid batteries. Knocked 1 star off for it continuously asking me what kind of charger I am using even after setting the default. (I only have 1 style of charger.) Knocked another star off for being a royal pain to get the batteries to pair the first time as it kept timing out. And knocking a 3rd star off since half the time the batteries don't connect to the app even though they are right next to my phone.
4
Eric Baskin
May 29, 2020
Half the time it doesn't work. Can't upload receipts and batteries don't respond the way they are supposed to over Bluetooth. Registration of tools should go MUCH smoother than I've experienced. It's simple information to submit, but they are constantly having errors and not allowing you to submit. Took me two weeks just to get my tools registered to start the process because of this.
6
Richard Wapner
May 24, 2020
This has to be the worst app I have ever use. For such a large company you would think there app would work great. It's a shame.
David Ross
May 9, 2020
Paired just fine. But anytime I try using the lock feature or locate button I get the same error. Firebase Sync Failed. It says to connect to internet which I am fully connected to the internet. Not impressed.
2
Christopher L
May 8, 2020
Works but appears to have a limit only allowing 6 batteries to be paired in the app. The 7th battery won't pair and gives no error message. Forget an old battery and the 7th will pair without issue. This seems like a very unnecessary and restricting lol imitation that is not documented.
1
Andrew Lasser
May 7, 2020
Everything I try to do in the app that requires communication with the battery, i get an error "Firebase sync failed". Notifications constantly flood in every second after I turn ed notifications on and somehow I can't turn them off now! This app is way too buggy to be available to the public.
8
User
Mar 27, 2020
Paired to my battery within seconds. Displays all the correct information. All functions in app working perfectly on my Samsung Note 10+. Really excited about the unlock/lock feature!!
1
User
Mar 25, 2020
Buggy. If you connect to a battery that's on the charger, a pop up window appears showing the current charge level. The only option is to choose "OK" to dismiss window however the app becomes unresponsive at that point and actually impairs the entire operation of the phone. The only fix is force termination of the app. Restarting produces the same issue.
2
User
Mar 22, 2020
I always wait until I use a product for a while before I make a reviewthese two batteries that I bought work just fine for about a week then I went to show it off to a friend and they wouldn't link up to my phone or today at both batteries so I'm going ahead and assume that this app has problems maybe they had did a new update and now it isn't working it was working fine before now it ain't hope Bridget can get their stuff together and get this working because this is going to run their new line
User
Mar 15, 2020
Worked the first time. I have 5 octane batteries and none connect anymore. My sixth battery won't even pair. Pixel 3.
User
Feb 26, 2020
Why Ridgid refuses to fix this app is beyond me. Never connects to batteries. Complete waste of time!
User
Feb 19, 2020
I bought one of the most expensive batteries for my new drill. Retail is $199. It won't pair up. You have to press and hold the battery button and get a prompt after the light turns blue. I accepted the pairing request. It says to continue holding the button, it keeps timing out. Tried a dozen times or more. Doesn't work. Afraid to keep trying as I don't want to ruin the button on such an expensive battery.
9
User
Feb 19, 2020
Extremely disappointed with this application, I was originally able to peer three batteries with the app but after a couple of days I can only connect my (9 ah) and (6 ah) but my (3 ah) battery will no longer connect to the app to provide a status.
3
User
Feb 6, 2020
Great idea, bad Android implementation. Android phones generally will not pair with batteries made in 2018, it usually takes literal hours to get them to pair. I got the same experience with a pixel 3 as well as a Lenovo tablet. Connections are hit-or-miss, I can be sitting a foot away from a battery and it takes 5-10 minuets for it to be found. If it times out you need to go into a batteries details and back out to get it to keep scanning. My wife's iPhone pairs and connects almost instantly.
4
User
Jan 14, 2020
Doesn't connect to batteries. I got it to connect to 2 of the 4 batteries I have. This scares me as it seems to not want to connect to batteries that I can lock half the time as well. What if the battery is locked then this app won't connect again do I have a brick? Probably so... So my advice is DO NOT USE THIS APP.
5
User
Jan 12, 2020
I wish this app worked. I could be useful. I have 8 batteries will only let me connect to 6. Now half of the time it won't find those anymore. The only reason I give it 2 stars is the hope that Ridgid fixes it.
5
User
Jan 11, 2020
It doesnt work at all... I have 12 batteries and nothing works it wont pair... It wont connect to the batteries it used to work with.. Must have killed the app with an update used to work last year
1
User
Dec 29, 2019
Don't use. It seems to work in a manner that may void any warranty on the batteries. Its telling me a 3mah battery 3months old I used 157 hours and with 15 charge cycles. There is no way in hell I've used that one out of seven batteries that I own that much. Something ain't right and I hope I'm wrong for I really dislike yellow but I will drop Ridgid and go with DeWalt if something happens to that battery and warranty is void because time usage. You can bet that!
1
User
Dec 20, 2019
This app has had me locked out of a $130 battery for over 6 months now. Please update this app its not fair spending that much money on a paper weight
3
User
Dec 15, 2019
3ah battery not reading (says ?ah in app) correctly even tho app says fixed and Ridgid isn't sending the email verification link. I can't access any features without confirming my email. So far not impressed I have a bunch of old batteries that refuse to charge not happy with that either something tells me all the tech in these batteries prevents them from charging. Adding 2 chargers in app confuses the charge time
4
User
Dec 15, 2019
I have 3Ah and 6Ah Octane bluetooth batteries and neither one will connect to the app after following instructions provided in the FAQ. Please updated and fix this app.
2
User
Dec 3, 2019
Cautiously optimistic... So many bad reviews here, but I just bought my first 4 Octane batteries during the Cyber Monday sale - installed this app and all four batteries paired just fine. I can lock/unlock, show metadata, edit names, locate each, etc. - no problems at all. I'll see if I run into any of issues mentioned in other reviews... but so far, everything seems to be working just fine.
6
User
Nov 23, 2019
Worked for a few months and now it won't connect to unlock my battery. My $100+ battery is now useless so definitely a one star for me.
3
User
Nov 5, 2019
"Location Unavailable" and the battery won't show up in the app. Its connected to my phone via bluetooth, but won't pull up in the app. It worked on a battery that wound up being a used battery, took it back and got a new one, and it won't work in the app. Did I mention that it won't work in the app?
1
User
Oct 30, 2019
5 stars when it works. 8 batteries, only 2 were able to pair. Those 2 disconnect and won't reconnect, but I can still track their gps. For batteries this expensive the gps feature is awesome... For 2 of the 8 batteries atleast.
2
User
Oct 21, 2019
I got it to connect to all 6 of my batteries and all the functions seemed to work. But now I can't get anything to connect. Pretty disappointing. Probably going to uninstall. What is the point.
2
User
Sep 28, 2019
The app randomly connects to octane batteries. Ridgid tech support has not provided any solutions. Somr batteries havent connected to app in many months. Some natteries wont even produce the blue pairing light anymore after repeated unsuccessful attempts at pairing.
4
User
Sep 16, 2019
When this app sends out a notification of a battery being charged it locks my phone. I can only pair 5 batteries with this app.
2
User
Sep 14, 2019
Will not connect to my android phone I have treid re-installing it with no success not sure what else to do I have also reset the phone still nothing
1
User
Aug 27, 2019
Best cordless tools on market, hands down. Been through them all. But this app will not pair any of my 3 new batteries. Tried different phones. No luck. Didn't really care and not practical for a real job site. But thought I would test it out.
4
User
Jul 21, 2019
app on my tablet cannot see all batteries. windows 8.1 laptop sees both 3 and 6 amp batteries. will post later about windows 10, if I remember to check.
3
User
Jul 16, 2019
Decent app, i like the idea, but notifications are broken. i have 2 batteries both only charged once. in both charging instamces i recieved over 100 notifications telling me the charge was finished and my phone ui crashed trying to handle the notifications....had to turn notification off in app......
4
User
Jun 30, 2019
Why Doesn't it Work? I'm half an inch from one of my batteries and it will not connect to an LG k30. If someone steals my battery and Ridgid can't find the thing within 6" we have abouth $1000usd worth of problems.
4
User
Jun 18, 2019
Garbage cannot pair 2nd battery. I've disabled enabled Bluetooth the scan times out every single time. Battery does not pair. I don't know why it's so hard to pair a stupid battery! Frustrating after you've spent almost 2 hours with no luck. I am puzzled why I was able to pair the 3ah battery and not the 6ah.
11
User
Jun 16, 2019
Ridgid needs to step up the game. I like the tools but they are falling behind. I have Milwaukee tools at work and love the "One Key" app(good job). I still like the power and reliability of Ridgids tools concidering im still using my original Gen 5 imact and hammer drill from 4 years ago. The tech is lacking convenience in an embarrassing way for any Ridgid fan. At this moment I physically can not recommend anyone to buy into a product that does not work. I really expected more from Ridgid.
13
User
Jun 15, 2019
Tried on two different LG G6 phones. The "battery full" pop-up within the app hangs the app, the phone, or both. System notifications don't seem to happen at all. The app repeatedly asks to choose a charger even though a default charger is already set. The Bluetooth features of Octane batteries are rendered useless by this flawed app.
7
User
Jun 14, 2019
Good start on the app. Has some bugs... like cant have more then 7 batteries registered. I have 12 batteries so that kinda sucks. Takes forever to connect. Other then that the app is cool.
2
User
May 21, 2019
So today, after leaving a review, the app deleted a saved battery that simply did not want to connect. It's gone forever. I can't connect it, or use the batt on my tools. Who wrote this ap?
11
User
May 15, 2019
Great app except 1 thing; the "upload receipt" in the tool registration section no longer works...which is not good when trying to register your tools for LSA. Using android version on samsung galaxy S9. Will there be an update to fix this?
3
User
May 1, 2019
its frustrating that now that i have exit the app and am trying to get on and check out my battery stats and stuff, it will not connect to the batteries. then i uninstalled app and reinstalled, nothing happened. now i cant even connect my 3AH batteries to the app and it is pointless. THANKS RIDGID.
8
User
Apr 20, 2019
having multiple batteries paired to this app causes it to go haywire and then it don't work at all. You need every battery with you at the same time to connect just one
8
User
Apr 15, 2019
This app is garbage. you should be embarrassed Ridgid. You'd think as much revenue as you guys pull in, you could make a halfway decent app. Hire someone who graduated high school, pay them a decent wage and they'll make a nice app that you're customers, who pay a pretty penny for your bluetooth batteries by the way, can be happy about. What's the point in the bluetooth batteries if the app doesn't work worth a damn? I gave 2 stars cause I have hope. Please put some effort into it.
12
User
Jan 28, 2019
Nice concept if it would work when your more then 50ft from the battery. It does provide you with all the info of your batteries but when your out of bluetooth range it wont pickup the battery. so if someone stole your battery and you didnt lock it they could still use, also you vant track your battery gps unless your in range. Great concept but dont waste your time or money. Once Ridgid fixes this problem then people will start to invest more money into their tools. but until then POINTLESS!
9
User
Jan 18, 2019
never connects more than 1 battery. I have the 2 pack of 3.0ah batteries and they cost $139 for the 2pk but cant use the technology because this app is terrible.
4
User
Dec 30, 2018
only 1 battery of the 2 pack would connect via bluetooth. will charge the battery and try again. if that doesn't fix it it's back to home depot
4
User
Dec 17, 2018
Some of the reviews I'm reading are hilarious! You cannot use the GPS to track your battery it has to be near your phone in order for the GPS to work, kind of pointless. I left my batteries at home today and while I was at work I tried to turn the batteries off (4 miles away)and it wouldn't work, the only way I could turn them off was if I was in Bluetooth range which is kind of pointless. It would work awesome if you saw someone steal a battery and take off running with it then you could turn the battery off but then again that's pointless.
20
User
Oct 22, 2018
App never finds batteries never gets info and hardly ever links two batteries not sure if the app the batteries or my combination of the two however this expensive upgrade doesn't do anything
7
User
Oct 10, 2018
Does not keep the bluetooth connection with the battery, you have to keep the screen on with the app open. Reconnecting takes forever. I want loud notifications. A lot to improve.
6
User
Oct 2, 2018
Bluetooth Security for a $200 Battery?! Hell yeah! This app tracks everything you could ever want for a very expensive battery. I feel very confident about taking this battery to large job sites. This type of security along with the Ridgid Lifetime Service agreement makes these batteries the perfect choice for people who only want to buy batteries once.
24
User
Sep 14, 2018
Nice app! I like the locate feature and the map feature to show its location! The status of charging and charging info is great!
3
User
Sep 3, 2018
Love the feature for locating the battery among multiple contractors if necessary or even if stolen. Also locking it down and making it useless for the person that took it is nice :) Other than that, some interesting info/stats for people that use the battery a lot, like how many recharges has it gone through etc.
2
Art & Design
Auto & Vehicles
Beauty
Books & Reference
Business
Comics
Communication
Dating
Education
Entertainment
Events
Finance
Food & Drink
Action Game
Adventure Game
Arcade Game
Board Game
Card Game
Casino Game
Casual Game
Educational Game
Music Game
Puzzle Game
Racing Game
Role Playing Game
Simulation Game
Sports Game
Strategy Game
Trivia Game
Word Game
Health & Fitness
House & Home
Libraries & Demo
Lifestyle
Maps & Navigation
Medical
Music & Audio
News & Magazines
Parenting
Personalization
Photography
Productivity
Shopping
Social
Sports
Tools
Travel & Local
Video Players
Weather