This app won't take my username and password 😤 it's very frustrating. Keeps saying I'm trying to log into an account that has not been set up yet. Not true. I went to uber eats manager like I was told, but it did not work still even after going through the trouble of resetting the current password. So, how can I become a deliverer? My husband is able to use the app on his phone. My phone is a step higher than his. This is not making sense...
Horrible..the app keeps charging me $80 when it's telling me I owe $30....Highly dissatisfied and disappointed....Uber what's really going on??
I have waited 7 months for uber to pay me. However everytime they said we will contact the relevant department my money is sitting in account for months now and still no response
I Can't update. I tried and tried. It keeps running for hours. I miss ordering from my favorite weekend meals. I will use other Delivery apps. Help me...so frustrated. You billed $9.99 in my monthly account. Can anyone help????5/2/2022
just about two weeks i was having issues, due to not having the most updatedversion within the samsung shop app but after conpleting i havent had any complications
su motorizado Kléber Leandro Cobos no es prefecional. el motorizado quiso llevar dos pedidos a diferentes ubicaciones con 20 minutos de diferencia. se le pidió que entrege el primer pedido primero ya que se va a enfriar la comida. El motorizado muy poco profesional nos puso malas reseñas solo por no entregar el segundo pedido. Este servicio perjudica al restaurante en vez de brindar beneficios
App literally does not function. Doesn't give you the option to even sign up to be a driver. And then the screen goes completely blank for no reason.
Has Made many a night veryyy easy for me , and it's sometimes just fun to chill in bed or at home and have your food come to you... especially used it alot after my bike accident when I wasn't able to go to the shops or easily prepare my own food... it supplies a massive demand of services... Just have to enforce the Budget better😁😁😁😁😁 otherwise it gets way to easy to go for the no effort choices 😂🤣😂🤣😂🤣😂🤣
La app la uso desde mi Smartphone con sistema operativo Android ver. 12 y nunca me ha avisado cuando me llega una orden nueva sin embargo después de unos minutos me marcarban de Uber para avisarme de la orden y no había tanto problema, lamentablemente desde hace unos días ya ni siquiera me marcan cuando me llegan ordenes para avisarme y poder aceptar las órdenes, la única manera de darme cuenta que tengo una orden nueva por aceptar es estando dentro de la app cosa que es muy frustrante...
App will not open and keeps crashing after 2/10 update. No option to enter "busy mode" from phone app like how we can on the tablets.
Keeps crashing on load. Cleared cache, Uninstalled, Restarted phone, Reinstalled, and still crashes on load. Permanently uninstall. Waste of time. Useless!
After the 08/02/2022 update the app doesn't work. It crashes on startup. Can't use it. Just won't work. Even after reinstalling it.
Ubereats = DISSERVICE drivers provide the best disservice. Order food- they eat it and then hand you an empty bag.(at your $40 cost) Must have been good. Best bet go with any other place BUT ubereats.
Don't ever use this app they lie they cheat and they steal from people I drove for them I had 85% exception rate I had $160 deliveries within a week and they fired me I drive for doordash and and GrubHub 6 years never been fired at all and I'm good at my job I do not recommend anybody to go through this app because they are deactivating their good drivers and leave an old that don't care
I would share the exact problems and glitches I've experienced with this app but where do I begin literally everything about it is garbage have to call customer service 10 times a day just ridiculous read through the reviews Uber and notice that your app is failing hard
I am *geetha*,and I did my *ph. D-s, and more, in Sri Lanka. And our home address is belonging is 15,2/7,francis road, lotus city apartment, wellawatte, colombo-6,srilanka.
Ordered recently. Received Horrible food but Driver was great. No customer service @ Uber. Too busy. Called Restaurant Myself. Mgr. Quickly & Graciously said They Would b Happy 2 Refund the Entire Bill. EARLY Monday A.M. Tried Uber Again via Web and by Phone. Of Course, No Customer Service via phone. Finally their So Called Customer Care Online...After Multiple Efforts 2 Explain What I Wanted, What Seemed t)2 be a "BOT" REFUSED & SAID IT WAS TOO LATE 2 GET MY MONEY REFUNDED - SITING CO.POLICY
Mage phone ekata Support wenne app eka ,app eka download wenawa namuth email uth password uth add karothuth open wenne y?
Phone APP has no rating feature, on the tablet i can rate the courier but in the phone this section is hidden.
Horrible, even their support department admits it has major issues and says not to use it, responsible multiple months for not achieving their top eats status
Terrible and stop charging me for $9.99 When I didn't Subscribe to Anything!Please Cancel whatever Subscription you see for me and Refund my $ Back to my Account because I haven't ordered Anything!
App is not as complete as dashboard from browser. Scheduled meals not appearing on my app phone and on the tablet yes.
UberEATS 💯 rubbish not serves at all this is the rubbish no one in the world Like Uber eat and they get million millions pounds and dollars and euros in the world,,,,,,,,,, not helplines or anything else. just Eat service best 👌 ever,,
The tablet app works just fine however on a mobile platform the app is unusable. Menus don't appear and are crushed down, not showing a full list. Impossible to see the items on mobile and difficult to use the User Interface.
Many issues need to be fixed in this app PLEASE FIX THESE - ALWAYS ASKING PERMISSION TO TURN ON BLUETOOTH ON STARTUP, SHOWING AN ORDER TWICE IN THE ORDER HISTORY PAGE, SLOW TO START, CALLS AT A SLIGHTLY DELAY ORDER REQUEST WHICH IS MAKING IT MORE DELAYED TO SWITCH APPS TO ACCEPT THE ORDER, CANNOT SEE THE DESCRIPTION OF MENU ITEM, CUSTOMERS ADDRESS IS NOT BEING DISPLAYED.
Sconti fasulli , sto aspettando i miei 7.50€ sul mio primo ordine. Mai ricevuto lo sconto nonostante rispettato i vincoli per utilizzarlo (data e spesa minima)
<<< DRIVERS >>> This is NOT the app for food delivery drivers! It's the app that restaurants use to summon you. You can't log in because you're not a restaurant. So instead of leaving a 1-star review of yourself, go get the app called "Uber - Driver", and use that for making deliveries. Remember that orders will often include written instructions, so please get used to paying attention to details. Thank you.
Why can't I log in? It says that my login hasn't been set up yet, but I know for a fact it has. What's going on?
Mostly good experience. I think the company needs to stress that delivery people actually insist that drivers double check accuracy of order.
The app will not let me log in. It says I am trying to login to an invalid account. But I am able to login online through the website.
Unable to log in. I went ahead and downloaded the app in hopes of earning a bit more on the side, however when my background and verification finally went through with uber eats and I download this app, it says Im attempting to log in with an invalid account that hasnt been set up for uber eats even though I have my computer screen in front of me saying Im set to start delivering
I think I will be thrilled but it has been installing for two hours. By the time I can try it, all the places by me will be closed. Do no dinner tonight. Bummer. I have even plugged directly into the router and it hadn:t helped. What does he so try and build Rome,?
I can't use the app because my license say probationary but I'm fully official and there is no customer service representative team to assist me this app making doordash look good but they are offul also
"The operator of the Uber Eats food delivery service in Japan has stopped new hires of students from overseas, a company representative said Thursday, after facing allegations that it illegally employed overstayers last year." (Source: - The Japan Times, 2nd Sept, 2021). 1 STAR FOR RACISM. No excuses from the devs to accepted
Uber eats is trash as well people lie and say they don't get their food and us people that are delivering people's food for people because it's all the income we have coming in we're doing the right thing by delivering their food we drop it off to them and then they want to call and say that they never got their food because they can and what happens to us people that are delivering the food we get deactivated and we're not able to do Uber eats anymore because people are pathetic liars screwed
Reliable, organized, well settled. Safety guaranted,quick service, clean and professional. Good payment and tipped. Very helpful for the community especially elders and disabled people even employees. It's best because it saves time and every customer satisfied his/her needs. Wonderful job since no pressure, no worries thinking about ratings 👍👏. I really like it
That's it!!!! Ive been trying to upload my driver's license and my car insurance all day long and y'all still won't accept. Nobody has time to sit around and play with y'all all day. Get with the program I'm done playing cat and mouse with y'all
Haven't been able to log in for months, says account invalid or account hasn't been set up, so I go reset password and even then still can't log in.
Somebody dropped off a food delivery to the wrong address on the porch. How stupid and I can't call to find the neighbors the food belongs to so I can get it to them. The restaurant does not know and uber eats is hard to reach. Just dumb...my neighbor will not be happy.
wish i could give 1 1/2 stars. I can't get into EITHER one of the apps. says I already have an account..that doesnt make sense because this is my FIRST time EVER using the app
It won't ever let me log in so I'm stuck with the orders on the Uber Driver app. It says I'm attempting to log in with an account that hasn't been set up for Eats. But I'm able to do it on the driver app? Please help.
I tried logging in with my details..but it kept saying Invalid Contact Even after changing my password
After the recent update order notifications not popping up. Missed orders because of this issue. Please update asap.
I'm disgusted with service given our food was said to be at door then suddenly no order my son was waiting for food then nothing just sorry you get refund I can't believe how I have to wait for refund they need to sort there drivers out I will be taking this further as should of had order plus refunds
This App is a SCAM IT WILL STEAL YOUR INFORMATION AND THEN BLINK OUT LIKE POOF! DO NOT TRUST THIS APP IT IS STEALING AND SELLING YOUR INFORMATION.
Wish i could pause my orders for a certain amount of time like 30 minutes,1 hour or 2 hours instead of pausing for the rest of the day or having to to turn it back on manually.
Very dificult to manuver. Seriously. I wish to driver as i drove for postmates. Hazel and problem free and their app worked. Why did you buy postmates just to make them difficult to drive for ? Fix all your apps and answear your calls. PLEASE.
It says I already have a account so I reset my password than do it than it says I don't have a account so I deleted it than redownload it and it still says the same thing
I considered downloading Uber Eats for driving, but after reading all of these NEGATIVE REVIEWS from all parties (Drivers to Restaurants). ●I immediately changed my mind, frowning upon Uber Eats and the team as a whole for failure to follow up on the huge amount of customer and employee issue, concerns complaints! ●Overall Uber Eats appears to blatantly ignore many of these critical issues as they're lacking basic technical and customer support needed for a food delivery business. ●Pathetic
This app is giving us headache. The app doesn't give notifications of new order neither give a ring. Then all of a sudden we see our order has been paused because we were unable to pick previous order . order manager is unable to open too .
Never use Uber eats. You never get your full order and you watch them drive away drinking your drink. Rip offs.
Umm I'm trying to sign up... It asked for a password and I hadn't made one yet. Got that sorted. Now I go to sign into the delivery app and it says my account isn't right... Wtlf?
Searches for me are the easiest way to navigate,until I become more tech Davy I LOVE downloading apps, which opened up a new world for me. Delivery food aps.
It is amazing how quickly you can get food from a local restaurant. Especially since I don't own a car, and I am unable to drive. I depend on Uber to get meals for myself. Without bothering anyone.
The last three times I have used Uber eats my order has been screwed up and over has had to refund me for their screwups on my order.
The app never seems to have any resturants to offer, I had the screen saying " well be back with the best offers for a month" i tried everything even logging in with a desktop and same problem. It's irritating.
Never been so frustrated in my life. A week now locked out of the restaurant manager app. Cant receive orders for the restaurant, restaurant support is sub zero with performance. Disgusting service really.
I apologize. I did not see the refund til today. Please, disregard my previous message through contact support concerning my past order.
It's horrible, it continues to tell me invalid account.... It's NOT though, and I can't get any further, how do I get work if I can't log in?
You can't confirm NEW ORDERS AND REQUEST FOR DRIVERS TERRIBLE!!!!! WHAT THEN IS THE POINT OF HAVING THE APP.....
I don't get notifications for new orders. Missed couple of orders too. I can't be on the app 24/7, since I use it in my phone. I need to open other apps too. When I contacted the manager of my account, was asked to update. But no updates available.
I have not used your company yet; I have medical issue to where I can not get around very good. Could you please help with delivering my food orders? Truly Yours, April schmid - Gulling
I have been driving for ubereats for over 5 months. It's gotten to the point where there is no customer service for drivers to communicate with. I am now leaning toward doordash because they have people you can actually talk to instead of trying to find other ways to connect with the leadership please consider going to another app business
Can't login to my account. Put in the information and nothing happens. Can't check my business account.
Delivered option missing! Can not contact customer after prese Ready button. Should have more convenient like Just eat.
Having the app on my phone is helpful in getting our orders started a bit sooner and requesting couriers at the right time. I wish the mobile app was better integrated with the tablet though. If I press the 'ready' button on mobile it does not update on the tablet to show the order is ready. The app also doesn't seem to properly update items that are sold out. I have to come out of the kitchen and mark items as sold out on the tablet for it to update properly.
My first time using this app so I'm not entitle to rate unless I try them so let me try them n then give my rating.
Hi we are using UBER eats for restaurant business. i buy Epson M30 printer that also mention in your app. but i didn't show on app when its connected with Bluetooth. and even if i turns off the bluetooth and press search printer button on tab it keep searching and never mentioned that bluetooth not On. and if given email address not for help then remove from play store
The worst app. Someone gave me a $100 gift certificate for Uber eats and I can't even use it this is the worst app ever..
A nightmare. It keeps telling me to reset a password. I just installed the app so I don't have an account yet. There's nothing to reset.
I am trying to sign up for Uber Eats delivery but the app takes me in circles! No place for the info and all info was originally given for Uber Driver!
Uber is the worst company I've had the misfortune of dealing with. I can'y believe how bad their customer service is. Please stay away from Uber at all costs.
I absolutely cannot login to my account. It says I dont have an account set up with uber eats, yet I can log into every other uber eats driving app. HELP
So I downloaded the app to become an Uber Eats deliverer, it asks for username and password BUT I don't know what the username is and there is nothing to find it with! There's a place to find the password but that is all and I don't even remember even having this before.
I've been trying to log in and is impossible. It loads and it doesn't even changes the login screen. I have erease the app and install it again and nothing changes. How am I supposed to work without it? Is there anything that Im doing wrong or it is just a bad app?
Its convenient and comes in handy when you're at work. A bit pricey and sometimes you can't get a meal so you gotta pay for everything individually.
The worst customer service I've ever experienced. Ever. I will vent more when posting detailed reviews online. I didn't think it was possible to be so terrible but Uber did it. Do not waste your time.
Absolutely rubbish and frustrating to use! You would expect a multibillion dollar company to have at least a functional app, yet this "app" is absolutely rubbish as the printer constantly disconnects and is plagued by bugs! I wouldn't even touch this piece of trash if it weren't so popular and used by a lot of our customers! 1 star is too much!
Everytime I try opening the app it says insert phone number. Then it says opted out from receiving sms, and stops there.
I downloaded the uber eat app for to become an uber eat delivery on a bike ride but I couldn't get that option and so I put my license and my dad's car but it's not excepting it and I cant go back to change it to a bike and there is no option to get help from anyone so its horrible I been trying change it for 2 weeks now so if anyone kno how to do this or has uber eats number or uber eat can help me plz let me kno plz
ONE CHIME IS ENOUGH! Having your stupid tablet squawk MULTIPLE TIMES in a row to announce the INCREDIBLE URGENCY that ONE NEW ORDER means to the world at large is just too much. Restaurants are noisy, stressful places. We hear the chime the first time. Multiple chimes are annoying and confuse us if it's one or two new orders. If we don't confirm the order in 15 seconds, sure, chime again. The way it is now does nothing but add stress and lower morale in a lowly restaurant worker.
Really hope you guys get better after acquiring Postmates. Their app is terrible. Both them and GH absolutely rely on data and GPS. Without those, the apps don't function. Seems this app sucks also. My account is there but sign-in says I've stopped sms so I can't drive. I enable sms but the app sign-in still says I have disabled sms.
For some reason I cannot get my Uber driver app or my Uber Eats driver app on my phone and every time I get I download it and you say that my credentials are correct and that just keep getting the runaround over and over again without any recourse because we can't talk to you guys
As uber eats are not taking my emails seriously. I downloaded the app to use the review as a possible way to contact you. You keep calling our business with a recorded msg telling our business to sign it to the uber app. These calls happen daily and have been for over a year now. we are not in the food industry and do not like these un solicitored calls. Please fix your system and stop calling our office.
This app was better when they did not include tips into the offers. Now you must wait only for orders above $10 to make any money driving off this app, I used to make $20 a delivery when I started, now it is $3 plus whatever tip might be added on. I rarely accept any orders from here now, as mostly short runs to campus, which I try to avoid, since they never wear masks. Not worth the risk to my life to drive for this company
Order local only. App does not always get complete orders! The main thing I wanted today I did not get ! 😥
I can't even sign in or sign up. It keeps saying my password is incorrect. I them change the password and it still denies it
Dash and Delish achcharu hut's photos are not uploaded in uber eats customer app ...pls remove the profile and upload the correct profile and the menu pictures as soon as possible ... I've been sending emails regarding my problem ..... now it has been about two months .... still my problem didn't fixed .
Horrible, ever since I've downloaded this app and tried to log in/sign up, it's been making my phone really slow. Never downloading again...
Can't even sign in When mobile number entered says already exists and asks to sign in When email entered says can't recognise
od miesiąca próbuje na kompie stacjonarnym wejsc w aplikację i nawet nie ma szans ,cudem zrobiłem to na telefonie ,nawet przedstawiciel za pomocą rozmowy obrazowej nie mógł nic poradzic,wszedzie wchodze nawet na strony szamanów pustynnych ...a tu amba,zero nic ,,informatycy z san francisco mieli cos z tym zrobic i co?..powiem tak..bardzo to dziwne w dobie komputeryzacji ..a nawet podejrzamne jak dla mnie oczywiscie ..pozdrawiam
We use this platform. The tech support is HORRIBLE! They use automated screening processes that flag and deny menu edits like "ranchera" as referring to endangered and/or protected species. You get automated responses from their support department that ignore your explanations. They won't even let you edit existing menu items they imported if they contain "prohibited" words. The menu editor is complex. BTW, I prefer GrubHub over UberEats, DoorDash, and Postmates. DoorDash is the worst of all.
I got tablet with app, menu was uploaded and then have been awaiting 2 months for reply to my 10 tickets. Gave up after been ignored 2 weeksNever happened but account was activated after 2.5 months. They refusing to update my menu. Can't believe that. No support for my restaurant at all. All tickets are dismissed like I am annoying those workers on support. We getting around 130 orders weekly from Just Eat but 5 from Uber Eat. If you want be ignored choose Uber Eat as your restaurant partner.
Garbage app and garbage platform. As a restaurant owner, Grubhub and Doordash and Postmates are FAR superior. This app was developed by idiots. You can't update your menu, you can't make any changes without calling support, the support line goes to India and theres a major call lag, and then half the time they tell you they cant fix it and you have to send an email to their support team with a 24 hour turnaround time. Great job morons!
1 estrela porque nao tem como 0. Como usuaria sempre tive problemas. Tentei cadastrar meu restaurante e fui deliberadamente mal tratada pelo atendente, unica e exclusivamente porque minha loja é pequena AINDA. Nao se trata ninguem com falta de respeito. Uber Eats tinha que ter isso como valor. Estou desinstalando o app, nao cadastro meu restaurante nem compro mais numa plataforma que nao tem valores nem respeito pelas pessoas.
Really convenient app to use however it does need alot of improvement i do love it though I would like it to work exactly like tablet app except on your phone that would be awesome please add features like ability to see how far the driver is to the restarunt on the app. Adjust order amount of customer calls to make adjustment ability to rate drivers etc.The UI also needs to be improved greatly to look more like the tablet experience
This app is really bad. I can't even connect to my account, while I can when I go to the page on my browser. The whole Uber company is bad, bad website design, awful app and the costumer support from them is unacceptably bad. I'm really not satisfied... Please improve...
After opening app and log on to the account from mobile cant use any other app on the phone. If we do that notification not showing. Always have to open the app screen and when the display off again it will not giving notification . Cant you develop as a always running application which is running in the background and showing notification as high priority .
Another garbage experience from the terrible folks at Uber, the company run and operated by inhuman monsters. No, you guys blew it and had ample opportunity to take care of this. You guys should cut the BS customer service act that you actually don't have. Pathetic. The worst! Negative fifty goddamn stars. Why do you guys keep insisting youll do something when you've had months and have done nothing. Don't patronize me, just get lost. I'm only trying to warn other people away from Uber.
Absolute worst app ever. I have tried to be a restaurant partner before and i saw the review and back up. This time i thought it might be fixed so I downtrend app and still non of the options actually work.
This must be a fake Uber Eats app people! I found the real one for sure! App stores are doomed until blockchain technologies take over soon! Decentralization is the future!
Your app doesn't even function, you idiots. Trying to sign up to become a restaurant partner, and you people don't have any kind of help on the desktop or on the app. There's literally no way to even sign up. Fix your app!
Since last Friday, one of our customers called, told he can't order, Cause it showing:Unavailable. So we try log in to Uber Eats customer App, it showing same issue, we had to call customer support, but unfortunately, they are not help, it happening every single day, what I knew was yesterday we missed one more customer, so bad, every time when it happen, we call and call, we called the technical support, seems like they don't have enough abilities to solve the problems. we feel so disappoint
Needs alot of improvements. Options to add customer offers ie. 20% off 10%off during quiter times to drive more orders. Option to add delivery area Options to adjust delivery fees There should be 2 list one for new orders 2nd list for order in delivery. Also when delivery is Finnished there should be a button to confirm order delivered and moved from on its way to dilvered. Please add these features like just eat have
I can't change my address or telephone number, I can't see if the customer wants cutlery and I can't qualify to the delivery people.
"Uber eats waives delivery fees for EXCLUSIVELY all black owned Restaurants in USA and Canada" I can't justify feeding profits to a company that gives competitive advantages to some restaurant owners purely based on the colour of one's skin. Uninstalled out of principal. This is disgusting behaviour. I'm all for #BlackLivesMatter but I find it ironic how they have implemented '1940s era systematic racism' under the pretence of 'ending racism'. Enjoy the impending class action law suit 🖕
Cant use the app with my uber account keep saying account not setup for uber eat call support. Since when do you call support to have an account? Still 1 stars since it seem there are 2 different app with almost same name but different user...
I'm struggling to log in and it doesn't allow me to forgot password, it keeps on telling me something went wrong.
I am a BYOC restaurant and after confirming an order for out for delivery there is no button to confirm dropping the order off so that I can move onto the next one. It remains dormant in the que and deemed OVERDUE. This is an inconvenience and the quirk should be fixed
I'm can't download it, it's keep saying waiting for download it's been 3 hours trying to download please fix the download system
they don't handle issues in a timely matter. Every time I called, the rep would just document down the issue and escalate the case and tell you to wait for 2 days. Even for a serious matter! The worst!
I ordered some food from uber eats when the driver pulled up my food was in her front seat out of the bag she got out of her truck with my food out of the package proceeded to go to her back seat while im watching her put my food back in the plastic bag i tried to contact uber noone reached out to me so paid 1879 for food i didnt it eat dont order food from them they have very shady drivers be careful
Will NOT OPEN!! I can't even order from here!! During this Coronavirus -ish!! RIDICULOUS...off I go to an app that works :/
Many worms and then plus too then it's hacked and then plus personal information stolen from you without notice and phishing information and such