Randalls Deals & Delivery

4.7
Category Lifestyle
Developer Albertsons Companies, Inc.
Platform Android
Package com.safeway.client.android.randalls
Shop stores, delivery & pickup

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Reviews (214)

Elias Wakim
Jul 15, 2022
Doesn't work/run on my cell?? Asks for a zip code.. entered it many times and all I got is a blank screen.. back to the zip code page.. The app was uninstalled 7/14... today, I reinstalled it again. Ran it "et voilà" it worked. I gave it only 3 stars as the app got me frustrated.. other than that, I'm hoping I'll get best deals... and more shopping at Randells..
Olivia Vallejo
Jul 13, 2022
Power and registers have gone out and we b had to leave our groceries in the dairy fridge and come back...
B T
Jul 2, 2022
This app needs a LOT of work. So many bugs, even an exterminator would be overwhelmed. The fresh pass was going to renew at 12.99/mo. I wanted 99/yr, so it made me cancel the account, now it won't let me purchase the YEARLY! The app says it hasn't heard of items for which I search, like milk, ice cream, cheese, and many other every day groceries. The website is just as bad! Somebody fix this!
1
Tom Mannis
Jul 1, 2022
This is a very well done app, which has helped me save money at the grocery store. Easy to use. Recommended.
Ryan Z
Jun 30, 2022
Scrolling through list items is a laggy mess. Every Individual list item starts a blocking call to the API to get an image, and the whole app freezes until the image resolves, for EVERY item. The developers need to make each item asynchronously fetch data without it freezing the app.
3
Patricia M. Rodriguez
Jun 19, 2022
Walmart and Kroger allows me to put their apps on my SD card but not Randalls!? And every update makes it a larger-sized app!! Uninstalled!!!!
2
janet h
Jun 18, 2022
Difficult app to use. Can't easily find coupons clipped and they are not in a list until you click every category first. As confusing as watching the cash register when you are being rung up. Don't know what you are paying for something until receipt in your hand.
3
Christina Henry
Jun 7, 2022
As an employee. Randalls is the only job where I have to download an app just to recieve your employee discount and if you dont download you dont get the discount. which sucks cause it forcing you to download an app. Every other job I have worked is by phone number to type in at checkout because you automatically have it just by being an employee. I dont have worry about making sure I have an app and clipping a coupon every month. Besides that the % off is very low and not worth it.
2
Bob Smith
Jun 2, 2022
Don't waste your time with this battery wasting app, unless you like being a corporate marketing test rat. This app is primarily designed to track you and what you buy and rewards you with discounts only after you devote considerable time and effort to find them. To their credit, they have finally made it easier to "clip" the highly advertised "digital coupons" from the weekly ad, but in general it still is a rather time consuming effort to use this app for a relatively small amount of savings.
23
christianah onwere
May 6, 2022
This is not meant for the seniors. Let us shop for your sales items easier than what you want us to go through to get it.
W Lin
May 4, 2022
To the people who get 1002 error code, please change your system language to English. I've tried many times and finally I found it is a system language issue. Give 1 star since it is already 2022 but the developers still don't know how to fix this issue.
3
L Lopez
May 3, 2022
I keep trying to open the app and it just keeps showing a blank screen. Had trouble last week, uninstalled and reinstalled, worked ok until today. I shouldn't have to keep uninstalling and reinstalling the app every week just to clip coupons. If that's the case I'll just start shopping somewhere else, too much of a hassle.
11
esmeralda delima
Apr 18, 2022
Customer service is great. Store always clean and easy to find everything. Fresh fruit and vegetables....
1
Debbie Weirich
Apr 6, 2022
Making ne redownload app before I can use it. Been reloading all day and hasn't finished. Guess I will go shop at Walmart instead.
Sam Kuykendall
Apr 5, 2022
Does not work. When I sign in it gives me a plain white screen even after restart and reinstall. What a shame.
2
T N
Apr 3, 2022
I dont like that this app tracks me (I get notices telling me Safeway, that is, Randall's, is tracking me. Also I cannot find an item in the store using this app. I can only add it to my cart. That was my experience, anyway. I am looking for a way to stop tracking, else I will delete app altogether.
3
Marvela Pritchett
Apr 1, 2022
Since they've changed this format, the app is worse than ever. I updated less than a week ago and had to update again before I could even use it. There are constant updates. If you're not interested in delivery or pickup, it's much more difficult to use than it used to be. Albertsons really needs to invest in some focus groups to make this a lot more user-friendly to make it a welcoming app!
3
Farmer John
Apr 1, 2022
Any app that I'm logged out of that still uses battery is a no-go. When logged in it appeared to track my location. Using it was annoyingly awkward. My phone got unresponsive several times recently and this app showed battery use while no other app did. Uninstalled seconds ago so we'll see how that turns out.
1
Pam Morris
Apr 1, 2022
I would like to know why my receipt from Randalls continues to show a different number of rewards than the app.
1
Rene Jackson
Mar 26, 2022
This app tracks location without permission. I turned tracking permissions off several times, the app turns it back on. Unstalled and will not reinstall.
3
Alyx G Raff
Mar 22, 2022
App doesn't work correctly. Assumes you want to make an online order. You have to select carryout and enter your Zip code before you can access the actual menus. Very user unfriendly. Edit: to the automated bot who responded to me. I refuse your request. Until the app is updated to be more user friendly that 1 star rating stays up. Just be glad the app isn't crashing anymore. Also do something about the spyware I'm the app that tracks my location, even when the app is closed.
22
S Tray
Feb 16, 2022
Pretty easy to use! I only wish the UdeaIs were easier to find and add. love that I can clip coupons with the app and they show up with just my phone number at checkout!
4
Carik Shawn
Jan 30, 2022
Too much advertising Customers complain how confusing it is to find anything Want it to b simple If it starts to load often it keeps loading and u need to close entire phone to get it to work again Many customers r confused about digital ads vs regular Many customers don't want to give up card Start asking cashiers for info Also need discounts instantly vs do this before we come into store
13
Dr. Mrs. Professor Chaos
Jan 15, 2022
No place to tip. Seldom received any invoice. Never received a complete order. Polite but ineffective customer service reps. No improvement after multiple complaints.
2
James Henderson
Jan 15, 2022
Doesn't open up with out going black screen. Forces phone to freeze. Once open wouldn't scan at Randall's store worthless junk!
11
AMRUTA BHOSALE
Jan 15, 2022
My app got uninstalled on my android phone So, I installed it.Noew when I am trying to sign in with my phone number,I am not able to do so.When I add the code it says try later.
2
Cathy
Jan 12, 2022
I am not changing to the new app till I see better reviews on what people are experiencing doesn't sound great to me right now not the Randall's that I know
Mario Quinonez
Jan 4, 2022
Delievery not working. I can do in store or pick up but when I try delievery the app kicks me out. Downloaded the app 3 times and still have the same problem. I will give it one more try if it still broken I will cancel my membership. Why pay for something you can't use.
7
C. Prudence
Dec 22, 2021
New mandatory update has rendered the app absolutely useless. An error message for every single feature.
Tom Brose
Dec 10, 2021
Many serious problems. App is stuck in DELIVERY with no way to cancel. So I can't do a PICKUP instead. Also, the app has my old email address and its account settings won't accept my correct email stating it's already being used!!! But my web browser account information is correct. Clearly, the App isn't properly linked to the browser's account information.
18
Sue Zerlin
Dec 9, 2021
This may be the worst app I have ever used. I have followed instructions to find my personalized deals to no avail. They show on my account on my computer, not on the mobile app, so they don't come up when I shop in the store. I have looked under every possible link on this app. WHERE ARE THEY? Also tried to message, all I get is we don't understand. Very frustrated!
21
Karen Wynn
Dec 8, 2021
Update: Mandatory app update is ridiculous and unacceptable. *** No in app option to turn off promotional notifications. The opt out option should be available without account. Also, no print view for weekly ad.
10
William Garnes
Nov 22, 2021
Great app for finding money saving deals at my local randalls. 4 stars (not 5) because it is less intuitive vs. the previous version
2
Reyesh Singh
Nov 20, 2021
Old was so much user friendly. Now everytime it asks to choose the store for puck up purpose, where I always shop in store. New one is really confusing, hard to find deals / just for you / and even hard to locate the weekly ad.
12
Pamela Rand
Nov 20, 2021
Love this app...great deals and "Just for You" offering! Can count on good weekly sales. Makes shopping and deal finding in one place a time saver!
4
Sherilyn Jones
Nov 20, 2021
The old app worked. This one doesn't. I can't get it to do anything but ask for sign in info. They should have left it alone. What a mess!
Doreene Lowry
Nov 19, 2021
This app has changed my shopping experience. I do not use delivery. I shop in store and DID enjoy Suit U. This app was not requested I do not use delivery I shop in store and enjoy walking through the store for added items I may have left off my grocery list.and is not applicable to me.
2
Cathryn M. Holt
Nov 17, 2021
This does not appear to be a very useful app at all. I want to be able to use this app to find the location of items in the store. I would also would like to be able to just add things to a shopping list so I can be reminded to look for them next time I go shopping. Neither of these are options on this app.
10
Christina Rogers
Nov 12, 2021
Thom at the Steiner Ranch location is AWESOME! Always very friendly, courteous a d professional! I always look forward to seeing him when I'm picking up curbside.
Angelique Evans
Nov 10, 2021
Once I select start shopping, it tells me to download app, which was already done, then I will have to open app before I can proceed.
6
S C
Nov 4, 2021
Filters don't work, e.g. Department, Price, or Brand. Anything you try to refine by doesn't apply after saving, it just gives you the exact same display of products. Can't add to list from weekly flyer. Adding new items directly to a list won't pick up what you're typing, so you'll have, for example, a manual entry for "Post Honey Bunches of Oats" instead of an actual product link etc. Just shocking how poor this app continues to be when every other grocery app (that I use) has these functions.
13
Zola Cater
Nov 2, 2021
I really liked the "Just For U" tab where specials on things I purchase often appeared. Other great features were "New Deals", as well as "Expiring Soon". The latest update took all the ease out of these features & made it hard to find the coupons to "clip".
16
Cheri G Collins
Nov 2, 2021
This has to be the worst app available in the U.S.! Enough to keep one from ever shopping at the store that would expect someone to TRY to work through it @$%*#@!
Gene Kellermeyer
Oct 21, 2021
items that are on sale are seldom in stock even though I stop at multiple stores daily. The changes to the website (just for U and weekly flyer are difficult to function)
1
Efrat Gabay
Oct 17, 2021
Had to delete the app to make space on my phone. Now can't download it anymore, keeps saying it won't install. Shame, as I shop at Randall's weekly.
Joseph Wolf
Oct 15, 2021
So DEPRESSING to see all these ads advertise people wearing masks like this is the way we were created. Oxygen anyone?
Wanda Babers
Oct 9, 2021
The new app is not good at all. The old app was a lot better to use need to change back tp the old app where was no problem plus app uninstalls itself and then try to redownload it and it gets stuck on pending. Not happy at all. :(
2
User
Oct 8, 2021
I cant update your app without deleting key apos on my phone lile Facebook, intagram, my security app etc. Now what???
Steve Remenda
Oct 5, 2021
Interface keeps changing.. Not everyone wants to shop online. Too many clicks to get to the barcode! This used to be a 5 star app.
7
Chelsea Mendonca
Oct 2, 2021
Can't access anything. It tells me it can't access the servers and join the store wifi which I've tried. Nothing works.
3
Michael Mariano
Oct 2, 2021
old app was much better!! new app makes you scroll through everything instead, items are random, not organized. Worst new app ever!!
2
Rana Ibrahim
Sep 21, 2021
I hate the new update, everything is bad in it, first it asks me to sign in every time I use the up! second your list has categories not pictures to what I put in my list! I dont want to enter each category to see whats on my list! I loved the old one I am not using the new one anymore ,I have to write my number and get a code Everytime I sign in! no thanks.
12
Fannie Dorsey
Sep 20, 2021
the reward points, this reward program been long waited for. you actually get points for other than gas
Kimberley Conner
Sep 19, 2021
The old version of the app was SO much better. Almost every time I open the app, it acts like it's the first time. It's hard to find the deals to clip.
5
Fermin Cer
Sep 17, 2021
If you were planning me to remove your app from my phone. Goal achieved. Crashing anytime. I m into IT development and you rushed this app without testing. One less customer.
1
Margarita Mendez
Sep 4, 2021
App no longer saves login after last update. Have to keep signing in and verifying my login with text message.
5
E Lizabeth
Sep 2, 2021
The update does not work well on my phone. Even the display is garbled. I wish I could revert to the old app. If not, uninstalling! Update: The app is now working fine, but I'm not a fan of the update. The old one was more streamlined and this one is more time-consuming. For instance, it sure seems silly to have to select my shopping method, enter my zip code, and then click on the next thing. Sorry, too much clicking. Added 2 stars, tho, since it does work. Do check your receipts to make sure you got your coupon credit. Every time.
55
Wesley Smith
Sep 1, 2021
The new version can't remember my store. It usually opens to a black screen and crashes my phone. The original worked fine, what have you gained?
10
Mabel Joe
Aug 26, 2021
Need an not now option to click. I do not want to click sign in. I do not want to click sign up. To open website. To view weekly ad offers.
8
Paul W
Aug 24, 2021
Crashes a lot on startup. It looks like there are location/app permission issues causing the crashes on start up. Modify your code so it doesn't have these dependencies.
4
shadow banned By google
Aug 24, 2021
simplified and refined. this app is great and has a fantastic UI works smoothly I highly recommend this app.
3
rora r
Aug 7, 2021
App has stopped working after second to last update and says it cannot load new deals. I installed the most recent update and the issue persists. I have not been able to utilize the app for 2-3 months now, which means I've been losing out on all the rewards member only prices and deals. Also, this is the 4th rewards membership I've had to set up because there have been so many issues with the website. Please fix your rewards program app and website so I can continue to "clip" coupons/deals.
11
Karl Schwab
Aug 5, 2021
This new Randalla app is not as easy to use as the old one (2 or 3 months ago). It is confusing and half the time to bogs down when I am trying to use it. I even had the checker try to help and she too was having trouble. For me, the more you keep trying to improve upon something that didn't need improving, makes me wonder what Randalls motive is. Are you trying to discourage the use of computer coupons? The confusion in using this new app is not helping the shopper.
9
Dean Sadler
Jul 24, 2021
Confusing. Needs instructions. After 30yrs of shopping, they have lost me as a customer. Kinda sad....I gave the old app 4star and I love my neighborhood store and staff. I'm lucky to have other grocers close by.
10
NIKO JEFE
Jul 14, 2021
Why is Albertsons doing this keep it the way it was it's why easy why make things even harder we r supposed to make things easy not hard come on this sucks like really sucks.
1
P M
Jul 12, 2021
Counterintuitive to all other apps I have used. Latest update in 2021 makes it hard to see the details of clipped coupons and the requirements for redeeming them.
9
Raymond Black
Jul 3, 2021
I do not like the new display. You can no longer see all the items you've added in a single display. You have to click into each category individually.
6
Raymond Lockridge
Jun 23, 2021
My only complaint is the stores lack of sugar free or no sugar added products. " especially in the bakery."
3
Linda Crawford-Jackson
Jun 11, 2021
Everything is good with the exception of not being able to shop by item type or product name which would make the app better. Also, total cost for items in the list would be good as well.
4
Dannymite
Jun 9, 2021
Very cheap organic products unlike wholefoods and you get reward points!! I love the costumer service and overall from the store. Very satisfied!
1
James Hunter
May 29, 2021
Either Randall's wants their customers to maximize sacings or not. It is very inconvenient to load the apps and register just to obtain the best value
1
Gillis Branch
May 23, 2021
Wonderful store, I walked in one day , got the wrong basket and they offer to go get a bigger basket for me. Also helped with my groceries.
2
Von Dell Byrd
May 13, 2021
Works much better. I do wish there was a full page ad to show specials. Problem solved, thanks for listening. Now it would be nice not to have to add an app for pickup
8
Virginia M Saldana
May 12, 2021
All special prices are very helpful for us specially waters and other items reduce prices are very helpful.
Steve Andrews
Apr 25, 2021
Lots of problems with pricing on this app. Often didn't recognize sale price at register. Add emailed on Tuesdays, but can't load choices until Wednesday.
5
mike hunt
Apr 18, 2021
Kept getting email after email for this first order promotion 20 dollars off free delivery finally decide to do it then put the code in and magically expired even know it said first time delivery no expiration
1
Lils Mine
Apr 8, 2021
Great shopping experience. My favorite time of year is monopoly. This year it is not much fun. Bring back the boards and the pieces. The match 3 is bad. I spend so much in randalls
2
KVH
Apr 4, 2021
Do NOT order delivery through this app. The delivery is handled by some third party service who refuses to identity themselves when you call customer service. They delivered to the wrong address then gave me the run around.
5
Jose Carrizales
Feb 28, 2021
Great store for everything about groceries, deli, produce, meat market, bakery, pharmacy and a lot more !
Paul Green
Feb 18, 2021
Easy ad flyer. The JUST FOR YOU coupons are also great. I actually look forward every week to add coupons before i go shop
1
Harvey Cooper
Feb 10, 2021
Randall's just for you program is very good. I have enjoyed quite a few items at a greatly reduced price. The stores require people even retarded Republicans to wear masks.
1
Diann Sparks
Feb 7, 2021
Very easy app to use comes in handy when you need to go to the store and you need to make sure you save all the money you possibly can by using their coupons. Also have to keep track of your points and your rewards.
3
Don Rush
Jan 22, 2021
Before the latest update, I could use the app in store to search for products and see where in the store they're located. How can I search for something that's not featured in either weekly ad or just for U? You used to be able to search from the homepage, but no more. Very frustrating.
7
De Chance
Jan 14, 2021
Great app! Easy to maneuver over the Just 4 U by categories instead of scrolling down the weekly sales items . Loved it!
Hana Karny
Dec 30, 2020
I love to get free Ice cream & The Cooked Chicken as well. I truly come to Randalls more often due to the coupons. Will be nice to get $10.00 of $50.00 instead of $20.00 of a $100.00. Thanks.Hana Karny Wed. 12.30.2020
Deana Chan
Dec 23, 2020
Loved it! Human friendly app 😁! (Well organize and much better app than Kroger, HEB, Whole Food Market, and other food chains in the Houston, Texas Medical Center areas.) Cashiers from the 2 stores near us are exemplary professional & friendly. Bring the Sales on!
8
David Lazelle
Dec 19, 2020
The randalls app is great for saving but its a little hard to navigate. Maybe I'm just not savvy enough. But I still manage. David Lazelle Austin tx
Brenda Williams
Dec 18, 2020
It easy to locate what ever I look for the store is very clean. I like most of the employees in the downtown store
5
Cat P
Dec 15, 2020
Love the ability to sort by aisle. I save on average about 30% on my grocery bill each trip using coupons and personalized deals. I've never had any issues with functionality.
Sean Moore
Dec 10, 2020
Love the new design.... blows krogers garbage out of the water.... if they cant hang with the big boys get a$$ off the porch
Bobo Bogoridi
Nov 28, 2020
Great App - saves me a lot of time, easy to create and manage shopping list. You will not miss a deal!
2
Dan Slutsky
Nov 20, 2020
It didn't work in the store, the manager said she thought it was a problem with the wifi there. Now at home it still doesn't work. Cant use a prior account, or create a new one.. Their error message says go to customer service but doesn't say how or where. Useless and frustrating.
6
Juana Trigo
Nov 20, 2020
I get really good coupons in email, but when I try to add to app they never show up!!! Ive contacted support and they werent any help. Ive reinstalled, and did update.
3
Barbara Cakes
Nov 15, 2020
The Barcode scanner is very handy. It lets you scan your products to find any qualifying coupons, also helpful for making sure you are holding the item for the coupon you have.
2
Sharon Lunzmann
Nov 13, 2020
This is the best grocery app! It has specials just for me, weekly ads, rewards, all together but not all crammed together like some other apps.
6
Luis Madrigal
Nov 12, 2020
A great app to have. I like how you can create shopping lists, view the weekly ads and clip digital coupons. A very user friendly, smooth running app.
4
Joshua C
Nov 10, 2020
They are good i just dont know why they cant have just a single app. I have 3 different apps for randalls one for the adds one for coupons and one for the online pickup its annoying! Krogers app is more convenient
2
TWO REAL 4 FAKE
Nov 5, 2020
Tried to reset my password, but they sent me to the Google play store. Is that's it's way of saying Uninstall the app
3
Sondra Slusher
Nov 5, 2020
Very helpful 👍 I use it every week it help me save money on items I need for my house whole in every day to day life.
3
Sheron Scur
Oct 15, 2020
I really like Randall's deals and awards! They are very generous. The store is almost a 30-minute drive from my home, but when they have really good deals it is worth the drive.
1
Carlos Collins
Oct 15, 2020
If u shop at Randalls this is ur lifesaver. I saved a total of 750.00 plus in 2019... I love this app!!!!
2
Nancy Long
Sep 22, 2020
I love your specials and especially the ones that are for you please keep it up I go to Randall's every week I even look at your sales off of my flip app thank you thank you thank you
1
Rebecca Langkiet
Sep 17, 2020
Makes my shopping so much easier. I work so much and don't have time to make a list. This app allows me to tap and there's my list.
1
Krystal Rose
Aug 5, 2020
Great App that helps me save money. The rewards you can earn, just by buying products you always do, is great! Plus I can make a shopping list and look up product prices and location! Great App 👍
3
Frances Prewitt
Aug 2, 2020
The user needs to add the deals maybe 30 minutes before shopping. I do find mistakes...so check your receipt.
1
Harry Jankowiak
Jul 27, 2020
Excellent for your digital coupons. Need to be able to use it for more than one time for each item. Kroger lets you use it up to 5 times.
16
Veronica Cash
Jun 24, 2020
I love the app it saves me $ and shows me which aisle the item is located on in the store. I made the switch from Kroger to Tom Thumb, customer service is much better! The main manager at the Wheatland store gets 5 stars!
6
Nate Red
Jun 18, 2020
It's awfully irksome to navigate, scrolling endlessly through two columns is not my idea of effective UX. It is a slow, clunky application if you intend to be quick, and the categorical organization is stunted by the sizing. Overall, it might be passable for someone that isn't interested in speed and ease like a grandmother, but the fact I am required to run through this whole process just to capitalize on deals previously made automatic by membership programs is... sad. The Barcode is decent.
26
Michael N
Jun 18, 2020
I'm not sure why they can't combine the rewards and deals app with just the regular shopping app. I hate switching back and forth cause I can't search for product on deals rewards app that aren't on sale. Frustrating!!
11
Brian Aveck
Jun 10, 2020
A lot of coupons and sales. super easy to use and great indivedual specials for each user. Wonderful deals too. They tailor extra coupons for what you purchase. Some great savings
2
Barbara Townsend
Jun 6, 2020
My reward points disappear and sometimes not work when they are there so whats the point except the coupon savings which has been slowly less and less items on the app to save on.
13
Justin Alder
Jun 5, 2020
The lastest update seems to have broken some things. The weekly ad won't load and it seems to be pushing me to use coupons that aren't valid yet. Not sure if the coupons actually work through this app now because I'm afraid to try.
23
david matkovich
Jun 3, 2020
It helps me to get more for my money and it also keeps me informed of what Randall's is doing to improve my shopping experience
User
Apr 22, 2020
Most confusing / non-intuitive app I've used in ages. All I wanted to do was change the rewards number associated with my account, but this app acts like there's no such thing as a Rewards Card - no mention of it anywhere. Ridiculous.
7
User
Apr 18, 2020
Disgusted with this store. Times are really hard right now and they stopped offering sales and coupons.
User
Mar 26, 2020
My go to store! I love the app. Tip: We have to sync before you pay incase they deals do not show up. 😎
1
User
Feb 25, 2020
I love the different ways you're able to purchase items from the store. Freebies from points on the rewards section is a plus!
8
User
Feb 21, 2020
Love the app! The extras of creating a shopping list and the automatic save to you are great! It is the little things that add to the experience as well, like the aisle number that will tell you where your item is at from the specific store. Great app all around.
13
User
Feb 10, 2020
I love Randalls it is clean. If you buy something and do not like it or it is not good take it back. They will make it good. I really appreciate them for that. They strive to have a great meat market and friendly people in the market to help you. I love their staff. My store is in Round Rock. TX.
1
User
Feb 5, 2020
This app sucks. You can never find the deals they advertise in the ad! MY daughter can find stuff after digging around for it. It should not be this hard to find your weekly deals
1
User
Jan 28, 2020
Really pathetic app.Had to select the discount that need to sync with their system and then the deal will apply.So you need to do that much before u come to store.I as a customer, wouldn't care.You have a discount and I want it in simple steps.On top of that, when it didn't work, the store guy didn't know anything and called cust care who put on hold.And they denied to mark it down for me on no response. On top, they told me to call them for the discount after long wait.Not going Randall again
5
User
Jan 26, 2020
Great app, great store, great people. Just wish it didn't show every item in every category- it makes shopping list more tedious than necessary.
2
User
Jan 21, 2020
Thank you randalls for your kindness toward your customers. Always ready to serve and shopping for 15 yrs. At this location i feel like a part of the staff. I have given verbal appreciation to store managers many time and they always listened and showed concern. The pharmacy has filled rx for me and have always beeb curtious. Customer service so effencient abd curtious helpful and attentive. All staff acknowledge me with a smile and attention making my shopping less stressfull. Thank you CLARA
User
Jan 11, 2020
Very frankly and honestly sayings that RANDALLS REALY REDALLS in light of what's its giving all the products/items with very very best prices and I really THANKS MANY MANY over its "GESTER OF GOODWILL. God Bless America. With warm regards. Shahabuddin A Bhojani
User
Jan 8, 2020
Love to shop at Randalls because of there low prices every day Plus there employees are always help the customers out with the items through the store Once again thank you all for the support
User
Jan 7, 2020
I enjoy the available scanning so I can see if the items I'm shopping for are on sale or have a coupon. Helps me save time and money. Our local Randall's here in Galveston, TX has one of the best teams. Especially the ladies in the bakery and the gentlemen in the produce sections. They have been there for years and are so kind and knowledgeable and never to busy to help a customer. Just love our Randall's Jamie and Jack Yeager
9
User
Dec 25, 2019
Very good app, you get exclusive offers, discounts and earn points to redeem for free items! You saved money and get free stuff besides the items you are getting. I like it very much!
2
User
Dec 23, 2019
I've been very happy with the products of the store brand. Good quality and the food taste good also.
User
Dec 6, 2019
I love how clean the Galveston store is! There is a young lady Lauren who is just remarkable.. And a young man Bran O who is so friendly with a smile always and very helpful!! Keep up the good work Galveston😀
User
Dec 2, 2019
This ap is useless for just shopping. It does not have a general search feature...only for deals and sale items. When I go shopping there are specific items that I need whether they are on sale or not. A real time waster.
4
User
Nov 19, 2019
The main thing I don't like is that I'm scrolling forever through my list, because it repeats the list about 3 times, sometimes with different items showing in between. Also, if I scroll fast all the way to the beginning of the coupons, it automatically drops to the very end of the coupons. So, I have to manually slow the scrolling, so it will stop at the top. Extremely annoying. And, lastly, it just makes sense to be able to shop for pick-up or delievery, on the same app.
31
User
Nov 8, 2019
I used to like it more......when I used to select a Just For U item I could use it right after I selected it. Now, after I've selected a Just 4 U item I have to select it AGAIN online to be able to use it. It makes my shopping with just4u more time consuming.
3
User
Nov 7, 2019
It is awesome. Has helped my shopping experience and also shown me new products that I might not have considered.
3
User
Nov 7, 2019
Love my Randalls app makes shopping quite and love that they tell me exactly where to find what I'm looking for.
2
User
Oct 5, 2019
Sluggish and requires way too many presses to get to what you need. Not worth the discounts for the time it takes.
4
User
Oct 3, 2019
This app keeps me up to date on all the really good deals that Randall's has and is a great way for me to have my shopping list at all times.
4
User
Oct 3, 2019
Convinance : shopping list and love the selected store already points out the aisle.... in and out with easiness!!!
1
User
Sep 24, 2019
This last update was a bad idea. I cant add offers to my card. When I do, the app says theres a problem loading it bc it's no longer available, or expired, when there are still days left clearly marked. Taking forever to start the app. Stinks. I really enjoyed the ease of this app before.
4
User
Aug 30, 2019
I love everything about Randall's, if an item has sold out you can always get a rain check at any time. The produce is so fresh and the staff are so friendly.
3
User
Aug 22, 2019
Current version of the app is basically nonfunctional. Couldn't access my shopping list. Got locked out when I tried to reset my password after updating.
2
User
Aug 3, 2019
Offers and discounts have ceased to load into my card. This started happening recently making it impossible for me to utilize the offers and discounts.
3
User
Jul 25, 2019
my experience was excellent and the customer service is excellent and everything I look for was there had no problem in the store will go back in the future love it
1
User
Jul 12, 2019
coupons are pretty outstanding - try not to buy stuff bot on Club Card pricing or without a coupon as they are pretty expensive geberally. the App is great though!
4
User
Jul 6, 2019
The app works fine except occational sync issues causing coupons not to be applied. However, the Rewards section runs into "technical difficulties" at night quite often and if you decide to email customer service, no one will ever respond.
4
User
Jun 29, 2019
App very helpful in planning shopping trip and navigating the store. I love the suggestions based on my purchases and especially the Just for You and rewards selections.
7
User
Jun 29, 2019
love it.... everything is so neat and organize associates very respectful and friendly.. don't have to ask anyone where are things at cause everything is just there in the open where I can see it don't have to stress my self on having trouble finding what I need with out going from aile to aile... JUST LOVE IT... "THANKS TO ALL OF YOU" DOING A FINE JOB
3
User
Jun 26, 2019
Great bargains on fresh quality meat and fruits. The store is always clean and organized with a friendly staff.
2
User
Jun 14, 2019
the minute I walked into the store I felt welcome I like that is very neat clean and everything organized the associates there have beautiful manners they're respectful friendly I just felt very welcome and for that reason I love this store and very good on prices I gave it the thumbs up
5
User
Jun 9, 2019
At 2225 Louisiana St. in Houston Texas. The Randall's is amazing, the personal the store. Very respectful. Thanks Randall's.
User
May 23, 2019
does not have all items on sale only on store flyer and when you do tag it, it does not register at the cash register and you pay full price. sometimes you find the same item in the app at different prices you're not sure what you're going to pay at the register. app is not working correctly
3
User
May 13, 2019
Didn't retrieve my previous points. It's impossible to find.my rewards number to use in the gas station. I don't find the app helpfull or intuit to use.
1
User
Mar 16, 2019
Discover new coupons and free stuff every time I used the app. Love "Rewards" section and especially the scanner feature.
7
User
Feb 23, 2019
Randall's app is a great way to save $$$$! Easy to understand and use! My store has great meat and a wonderful bakery. The people working there are very helpful and always have a smile and a kind word! I prefer it to any big box grocery store.
6
User
Jan 5, 2019
it doesn't work about half the time , or there is no signal in the store. After changing the website, I can no longer print out my list, and am forced to attempt to use this app that rarely works.
5
User
Dec 1, 2018
I love my Randall's and the awesome perks I look forward to reading the sale paper every week I love the fresh produce and beautiful meat and I'm so glad they brought $5 Fridays back
2
User
Nov 25, 2018
Have to synch each week to see new ad/deals. "My list" hoes blank between home and store. Poor WIFI in store makes it hard to use.
1
User
Nov 6, 2018
Life saver create list that you always have with you. Add clippings to card even when you are shopping. Savings saving savings!!
1
User
Nov 1, 2018
This app Helps me find coupons and save money. You can even get personalized savings the more you shop. It's cool!
1
User
Oct 24, 2018
Really, having this app makes me appreciate the store. I've work there before for years. Just wish there were more of them. Shopping made easy.
2
User
Oct 23, 2018
I love the app because it has good quality of products and good quality of rewards and also it provides great services. I am very happy and satisfied with the app
1
User
Oct 7, 2018
This app sucks plain and simple. It never works. I asked at the service desk if they would honor the just for you coupons and they said no unless you got on the app. I showed her what this app does on my phone: It never logs on after entering my email and password.
3
User
Sep 27, 2018
I'm computer illiterate. You guy's have made this easy for ME. & some times the app. Doesn't match the STORE ADD
1
User
Aug 29, 2018
It helps with digital coupons because I'm not very good with paper ones. This app has the savings with digital coupons.
User
Aug 22, 2018
I love all the just for you adds, and the savings WITH the card are Amazing the store is always very clean and the employees are super nice! This is the store on Brodie Ln😀
User
Aug 19, 2018
Love Randall's store. I love the special events always I find a lots deal. In my opinion in one of my favorite stores to buy my grocery
User
Aug 4, 2018
Love Randall's, hate the app. If you just want coupons, you may like it. I don't use grocery store apps for coupons. I use them to find out which aisle to go to for items on my list, and the best apps will actually tell me if my item is in stock (HEB, Publix, Target, Wal-Mart). Since I rarely use coupons, this app feels like one big ad. Reminds me of the old Cartwheel app for Target (before they incorporated that into the Target app.) Note to Randall's: if you want to see what a good store app looks like, check out Target.
User
Jul 28, 2018
A great aid when shopping. Problem is that my Randalls doesn't have have Wi-Fi and I have to walk to the front of the store to get a signal.
User
Jul 24, 2018
The floor employees are extremely nice and helpful as well as checkers and baggers. Keep up your great customer services and keeping prices affordable with healthy products.
User
Jul 22, 2018
Helps me plan my shopping. So easy to use. No more forgetting items or coupons when I shop using the app. Thanks!
User
Jun 28, 2018
No search function for aisle location of product that I could find. Seems focused on deals and discounts instead.
User
Jun 16, 2018
Great app don't like how if u load items to save on from computer there is no easy way to see your list on app... Love randalls coupons especially gas and gift card deals
User
Jun 16, 2018
If u can fix the error msg each time I sign in and then I have to click the re-try each time to sign in
User
May 16, 2018
Like the app easy to keep up with sales and coupons but the aisle feature doesn't know where the items are in the store
1
User
Apr 19, 2018
Really like the new rewards program where you can build points and get rewards for free grocery items also after the latest updates it seems the app is running smoother it is more stable.
1
User
Apr 14, 2018
This is a great app to get additional savings on top of Randall's card holders. I especially like the gasoline rewards.
User
Mar 5, 2018
If you're getting the error message or service error call support. You need to uninstall/reinstall. For Android users turn off your automatic restore/reset option first, which can be found in your phone settings. Then uninstall/reinstall. Yw
2
User
Feb 23, 2018
Getting the "call this 800 number" error since the last update. App is now useless. Please fix this!!!
4
User
Feb 22, 2018
I love this app. Recently I kept getting an error and asked to call an 800 number. I uninstalled the app and reinstalled it and i'm not having a problem.
2
User
Feb 17, 2018
I keep getting a message telling me to call a 1800 number because an error has occured. I cant access my coupons or ads through the app on my phone, but i can on my ipad..very frustrating..first time experiencing this problem..
7
User
Dec 22, 2017
Makes shopping so much easier! Being able to have my list sorted by aisle and having my coupons available for view really makes my trips to the store a breeze.
User
Dec 17, 2017
Love the app, like how things are categorized making it easy to find the items that I need. The ability to use the scan tool inside the store for coupons is also excellent. The server speed seems to need improvements as the app stutters sometime. Overall excellent app.
2
User
Dec 7, 2017
I love this app but the last few times I've tried to open it gives me a msg that the Randalls app has closed. I reported and then hit okay and nothing
6
User
Nov 23, 2017
Love to use this app with my coupons. I also get a lot of good deals personalized for me just from shopping there with my store card.
User
Nov 17, 2017
Love the easy way to add coupons. If I don't need pet care or other category I don't go into it. Not searching through pages and pages of coupons just to get what I need.
2
User
Sep 18, 2017
Sometimes it wont load, but maybe that's a problem with the wifi at the store... in the past i have been frustrated with this app, but lately it's worked better.
User
Sep 18, 2017
Employees at the store was great with assistance. I had it installed but it wasn't working. The Post Oak at Belfort and the 518 @ 288 location in Pearland. Great employees
User
Sep 15, 2017
Easy to use. Great deals matching coupons with sale items. Would be nice to have a Caroline cart to shop with a handicap teenager
User
Sep 15, 2017
Great app that loads coupon items to list and sorts by grocery aisle. So much better than Kroger or other store apps.
User
Sep 14, 2017
Does a great job of letting me keep track of sale items in addition to coupons, and I can manually add anything not on sale to the shopping list it created from the coupons I selected
User
Sep 11, 2017
Love the app. Always have items that I purchase on sale. I agree you have to watch your recipe to make sure all discounts are applied, but nothing is ever perfect. Enjoy using it.
3
User
Aug 31, 2017
Great prices on stuff I buy. Granted I probably buy more stuff that I didn't specifically set out to because it is "on sale" but very pleased with the app and Randall's in general.
User
Aug 27, 2017
A bit high in price, but nice fresh produce, a variety and assortment of products and very clean. The app helps with added discounts although most times I forget what's saved on my shopping list.
User
Jul 29, 2017
Installed it, made account, scanned in coupons, went to check out, account couldn't be found even though I showed the account info from the app. Had to pay full price. Useless.
7
User
Jul 29, 2017
I like. Randall products and sometimes u can get out quick but the only thing I don't like is that sometimes in the evenings there's always 1 cashier and so many people waiting in line
9
User
Jul 20, 2017
I save money money money. For me and my family . that's always great. . and you can save a lot on gas.
1
User
Jul 19, 2017
The bar code to do search for deals/coupons diesn't work for me....BUT if I type the product in the box, it DOES showdeals/coupons!! Instead, it does "Add to List," which is a pain. That's my ONLY gripe about the app. If they would just get that fixed... Did you know it has a Feedback option under "My Store"? That section also has an option to "Customize Categories" and you can put them in aisle order for your store, so it's in order when you're going through the store shopping!!
1
User
Jul 18, 2017
Bar code reader digital coupons is useless doesn't show up, i had to leave items at register and not buying it.
User
Jul 15, 2017
Absolute genius. I add what I need and sort it by aisle. Makes grocery shopping fun. Thank you Randalls.
User
Jul 12, 2017
App works great! I build my list with sale items and then add other items. The app can display my list by store isle which makes shopping faster.
1
User
Jun 30, 2017
App is horrible. Just for U specials never work. So you get pulled in with the promise of an awesome deal, then have to watch the checkout intently to make sure you get your discount, which doesn't seem to get applied often, then your cashier will want to rifle through your app and have you show them that you should get whatever deal before they actually manually adjust the price or tell you that you can't get the price adjustment promised in the ad/app. Shady as heck and not work the trouble usually
6
User
Apr 17, 2017
The coupons and deals on the app don't give the complete information and do not provide the exclusions that are in the printed version. When pointed out, store points out that "it reserves the right for typographical error and omissions" and so is not bound to honor the coupons on the app. In which case, why even have the digital coupons.
6
User
Feb 24, 2017
Hate the new version. It's too hard to view all categories at once, and if you want to view personalized deals you have to click through too many layers. And now you have to go to a separate page to build your list. Update is LESS efficient!
13
User
Jan 18, 2017
Every time I receive a notification that I have a $5 off $25 offer, when I open the app and go to "just for U", there is no offer to add the coupon or discount. FAIL! The offers used to show up but they haven't worked for a very long time now. Wish they would fix this.
5
User
Oct 26, 2016
I spent twenty minutes trying to set up the rewards program and I still can't add in my loyalty card. I'm not spending another twenty on an 800 number. It's just not worth it.
5
User
May 5, 2016
Would be awesome to be able to scan my randalls card from the app at the register, like the Kroger app. I'm always misplacing the card and can't use thr coupons I loaded to the app.
9
User
Mar 27, 2016
I have a Nexus 6 and the scan icon/feature doesn't work. The app crashes and is useless until this is resolved.
25
User
Oct 18, 2015
Haven't been able to use this app in weeks. Makes it hard to shop without going home to check the app. Not convenient at all! Fix this, please! (Samsung Note 4)
5
User
Jul 16, 2015
Love adding savings just for me to my card with just a click. And making a shopping list as you go is really helpful.
2
User
Jul 8, 2015
I always enjoy shopping at Randall's. Everyone treats you with a smile and make your shopping easy. I highly recommend everyone to do their shopping at Randall's.
3
User
Feb 22, 2015
Watch out it will not take off the coupons and I expected it same as the rest who are digitally couponing
1
User
Oct 14, 2014
Will not sync with account when I try to use it in the store, on at least two occasions has locked phone - had to wait until battery died to unlock the darned thing! Would be great otherwise, though be forewarned that this app is s----l-----o---o---o---o---o-----w
User
Sep 20, 2014
Its great, easy and fun to use. Although, I wish they would bring back the feature for $5 dollar Friday for 2 extra days for those of us that can't make it on Friday. Please bring that back!!
User
Aug 22, 2014
If you don't have a card of theirs the app is useless. Since there are no Randalls near my home I don't have a card but there is one near work but I don't want to stop there on my way home unless they have what I want since it's an hour drive. I also dislike being told I have to get one of their cards. Needless to say this app is being deleted now.
User
Aug 16, 2014
It won't let me sync my card. It keeps saying my email doesn't match their records. So I called the 800 number and they told me that someone would call me back and they never did.
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