NBA: Live Games & Scores

3.8
Category Sports
Developer NBA Properties, Inc.
Platform Android
Package com.nbaimd.gametime.nba2011
Official NBA basketball, stats, scores & news. Stream live games on League Pass!

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Reviews (239)

Daniel Guthrie
Jun 3, 2022
While streaming to Chrome cast the stream keeps pausing (trying to load) also the sound and video don't match. This is happening with super fast internet
Rj Jones
Jun 1, 2022
I try to open the app and immediately get "this content currently not available in your region"....i live in Georgia... So confused, won't open. Uninstalled, cleared cash, rebooted. What's up? Works fine on my other phone
Russell Toovey
May 30, 2022
The app is a glitchy mess that is incapable of streaming from phone to TV without crashing, freezing or causing syncing issues between audio and video. How can the NBA not acknowledge and fix these issues when myself and countless others have pointed this out repeatedly? There's nothing more disappointing than trying to watch an intense basketball match but the entire experience is ruined by simple tech problems.
16
Anton Rydström
May 28, 2022
This app just ruined Heat-Celtics game 6 for me. I live in Europe and follow the NBA. I have League Pass and watch some games the next day. This app has spoiled a lot of games for me, but ruining a conference finals game 6 is too much. I had 'Hide scores' selected, but while watching the game I tilted my phone and there was the end result. I clicked on the 'Games' tab to make sure I hadn't messed up, but no, 'Hide scores' was selected. I don't have enough characters to give more examples.
6
Ogi Gi
May 28, 2022
One of the worst app for Android users. Phone && Strimer. Tent to stack, slow response, heavy. And to think how much money I'm paying to watch live games and suffer that owfull app.
Clint Wilber
May 27, 2022
App won't even open. Says this content is not available in my region. I'm just trying to check scores.
Chris Pedido
May 25, 2022
Based on your current location, nationally broadcast games on TSN, Sportsnet and NBA TV, as well as all Toronto Raptors games, are not available to watch LIVE on NBA League Pass. An archive of this game will be available after the broadcast for NBA League Pass subscribers. Please consult your local TV broadcaster schedules for where to find live broadcasts in your area.
Christian Rivas
May 23, 2022
Was an awesome app but now when I tried to stream a game a message pops up noting "This video cannot be played. Manifest Error Code: -1." Fix instructions I find only suggest to clear data, clear cache and reinstall app which I've done 3 times and issue still not resolved. Then researched my phone was not having a private DNS which prevented to play videos. Problem solved!
1
Bob Newhart
May 22, 2022
"content not available" is happening again (now 1 star) 1. I often get "No content is available at this time". But the game is happening live, and I pay full price for your service, living overseas, no VPN needed. (android app) Terrible. 2. There are spoilers on the home screen. That's just amateur. Who pays to watch a movie, only to have the ending spoiled on the way into the theater? Ridiculous. Don't ask me to submit a support ticket. That won't fix anything. The problem is on your end.
9
Tanesha Howard
May 22, 2022
I paid for the pass and couldn't watch the game, I would like a refund because whats the point of paying for something and you can't watch it
Natural Vision
May 21, 2022
At first Audio and video not sync when Chromecast to my TV, today I can't watch the live game as the apps keep promt me to subscribe which I did, when I click the subscription button, it told me I already subscribed. So frustrating..
Cliff Chen
May 20, 2022
I just purchased league pass on my computer, and downloaded the android app on my phone. As soon as I launch the android app, I get a message saying "This content is currently not available in your region.' I'm not looking to watch the current game in a few hours (which is blacked out, but that's another rant), I'm just trying to launch the app to watch an older game. But every launch shows that error then closes the app. It's literally unusable.
21
TaDarol Christian
May 19, 2022
The app is excellent , but there is a glitch if you dont have a tv provider. You dont get the back archives from the season. I just recently cancelled my service with Directv. Since then I have a problem accessing the past season's games and the playoffs, I didnt have this problem before. I can still access the past finals but not the current playoffs, I have to now buy the individual games.
2
Noah
May 19, 2022
You would think that the NBA would have a solid premium streaming service for all of the games but when I type this review I'm letting you know that the first thing I clicked on couldn't even load.. the rest of the reviews should help you from there ! Years later too !!
Ariel Ojeda Paez
May 19, 2022
I have tried to subscribe through the NBA pass page, directly, and I have not been able to, and through the phone yes, but the price is different, 17 dollars a month seems like a steal.
SLC Bill
May 18, 2022
Overall the app is fine, but it randomly started region blocking me during this round of the playoffs. I live in the US and just want to watch playoff game recaps/see box scores, bummer. Reply to feedback: This is the app in general, not league pass. I literally just want to open the app and it says it's not available in my area. I'm not watching games with the app.
77
Mc Xcoy Setnaled
May 17, 2022
After installing the Apps in my Android TV Box, the Apps stuck-up, freeze in Cookies Policy Aggreement no matter how many times I have selected the I Accept button its not working.😢.
1
Emre TAPAN
May 16, 2022
While watching full games, There is frame drops every 2 seconds on the tv at 100MBit network. This is annoying. But watching highlights or recap is perfect. If I use xbox app, i can watch without frameloss. There is a problem in this android app.
2
Jose Melendez
May 15, 2022
Very unstable app, I had the purchase opcion and I have lost time chatting with customer service every since use... Poor poor product.
Mike Kim
May 15, 2022
I'm a league pass member. Been trying to watch past playoff games 2022 season. Been having trouble with this app for the past two months
Stephie Chan
May 14, 2022
Please work out the difference you have with Samsung. I really want to have a NBA app on my Samsung TV so I can watch it there. :( I am experiencing way too many freezes and pauses with Google Chromecast (the newest one) esp watching it live so I gave up on TV already. Please don't make me cancel my membership next season 🥲
1
Leonardo Maerschner Pontes
May 14, 2022
I have been using the app for 2 years now, and the casting I believe was always a problem but nowadays its been worse, the video keeps freezing several times during the games, I have to keep switching between the streaming options or even redo the casting to fix it. Also, sometimes the video and audio are not in sync. And a suggestion, it would be very cool an viewing option with the commentary guys at the corner.
5
Blue Crash
May 12, 2022
First review iv ever done and all because of how terrible this app is for such a multi million dollar company to charge the price they do. Really reflects them as a business really. Looking at feedback they only suggest making sure you have the latest version.... terrible. Sound and video always out of sync and freezes constantly. Dunno how many times i can delete it and redownload the app for the "latest version" they like to say in a hope for the fixes to be made. Step up, never fix anythin
16
Darlene Canares
May 12, 2022
This app has lot of problems. But i have to endure those bugs every effin day just to watch my games. Stay away from this app if you dont want to be annoyed. I have reinstall the app about 20 times already because thats the only solution they have for me. Reinstall
2
Eric Schaaf
May 9, 2022
The service is okay, but I'm subscribed to the "Team Pass" for one team's regular season games, and I've been getting charged in full the last two months after the regular season is already over. Refused to refund when I requested it. Not happy.
1
JaMarco Bowen
May 8, 2022
I can no longer login with my TV provider. The option was removed. I have to stream from my laptop using TV provider.
Blue Gregory
May 7, 2022
I would award 0 stars if that were an option. After a series of 'support' emails, which read more like an IT manual, I made all the suggested changes. I still can't watch more than 2 seconds of streaming without buffering. I guess the NBA expects its subscribers to pay for the privilege of spending 30 minutes reconfiguring devices to still not be able to watch games. One might think a 75-billion dollar corporation would be able to create an app that actually works. A naked cash grab. Pathetic.
55
Michael Nash
May 7, 2022
**KNOWN FAULT WITH CHROMECAST** Do not pay for league pass if you plan to use this app to stream to a Chromecast. I am a network consultant and can tell you it is not your network or device to blame. This app crashes constantly even though I can stream 4k YouTube all day and night without any issues.
1
Rangmin pizi romez
May 6, 2022
I subscribed it for a month, and just after 2 days the subscription got canceled itself, and I didn't even got the refund to buy back the subscription
niel shalhav
May 5, 2022
The app is pretty buggy and the purchasing of single games doesnt work well. There is no picture-in-picture to watch games which should be added. The UI is not very user friendly. I do like the features but they must be improved a lot.
Nicolas Madhavapeddy
May 5, 2022
I cannot believe some of the decisions that went into making this app (as well as the website). For example, why does the app continue to try and spoil every final score? If I hide the score, the app suggests videos with titles that show who won.... WHY IS IT EVEN AN OPTION TO SHOW THE FREAKING SCORE? I cannot tell you how many times I have waited all day to watch a game, just for it to be spoiled as I log on to this app.
1
Calum Murray
May 5, 2022
Screen rotates far too easily, basically have to have your phone on screen rotation lock to use the app at all. Other than that great app for checking live scores
Souryadipto Sen Gupta
May 5, 2022
Was using nba app for last 3years, now I'm getting a recurring error saying 'failedgoogleplayconnectionerror' while linking my account. I have already paid for the monthly subscription as well, but not able use it now. Also very poor customer support
Christian Dela Pena
May 5, 2022
Unusable purchases -i bought games multiple times and suddenly it will "difficulty linking to your account" a few moments I made my purchases. Just like their local carrier, this app is a scam.
Alex Barber
May 4, 2022
I have to restart the 2 or 3 times just to start watching a game. Casting the video is really bad many times the audo isnt in sync and after a short time it just freezes and I have to restart it all over again. I have League Pass and im just sad that the app seems to not have solved it
2
Andrew Simmons
May 4, 2022
Seems I have the same problem as others, constant drop outs when casting and completely out of sync with the audio. I have the latest version of the app. This never used to be a problem. Please fix
3
Marcos Eduardo Aguiar
May 3, 2022
Guys, please, change this player in the app. Put one like the YouTube or anyone that can run fast and soft. Using the app in the Chromecast is terrible. I'm having a bad experience, a lot of crashes while I try to watch the games (This happens in Screen Mirroring).
1
Dileep Krishnayya
May 3, 2022
Just broken now. I used to be able to watch games using my cellular data but not anymore. That was the main reason I used this Android app. Edit 3/5 After trying uninstalling/reinstalling and logging on and off without success, I tried with the use cellular data option set to off and now I can watch games using cellular data again. I hope this helps someone else.
5
Jan Ryan Muyco
May 3, 2022
First I've subscribed to NBA league pass weekly, then I wanted to switch to monthly so I followed the instructions to upgrade my plan. Now, I end up paying both weekly and monthly NBA league pass, and when I what to cancel, there is no freaking cancel button! I mean would wanna pay 2 NBA league passes?!
leon roma
May 1, 2022
I just paid for league pass and I can't even go 1 minute without it buffering? I thought league pass was supposed to be smooth when watching?
Marty Simons
Apr 29, 2022
So annoyed with this app. Purchased league pass through TV provider but will not play previous games (loops when selecting broadcast) and the Google TV version doent recognize I have league pass since no option to login with TV provider, only NBA account. Get this fixed ASAP or I will not be renewing next year
Roderick Wilbon
Apr 29, 2022
I Love the App but the NBA must put all the games on! I shouldn't be paying the total package and can't watch premiere games just because they're on ESPN. It's horrible. Put all the games on the app!! Otherwise I love the app as an NBA fan since childhood!
1
rohin mehta
Apr 29, 2022
The app is garbage slow glitches hard to use freezes and their prices went up Hard to manouver the playoff bracket Should be split east and west obviously Not able to minimize whilst using phone Tends to freeze and glitch in the closing minutes of the games Will not subscribe for the next season.
papa obet
Apr 27, 2022
It's a great app because you can watch highlights,live games, mixtapes etc.But the problem of this app is the performance it crash everytime I watch highlights maybe 30 mins after that 30 mins it's crashes into the home screen pls fix this issue but it's a great app thank you for creating this Wonderful app
Richard Franks
Apr 26, 2022
Terrible streaming platform. Huge latency issues when using Chromecast, Audio is also constantly out of sync. Fortunately a 7 day free trial is offered to see how bad this service is before paying. Downside is you actually have to email to unsubscribe as opposed to a button in the app in 2022. Would not recommend League Pass
4
Karol Zdebel
Apr 26, 2022
I have never had this frustrating of an experience trying to watch video through an app. Constant freezing, error codes, and problems casting.
Oleh Solovei
Apr 26, 2022
Can not manage League Pass subscriptions in app. To cancel I need to write an email to customer support and wait few hours.
2
Nash Todd
Apr 24, 2022
Worst performing app ever. Constantly freezes despite strong Wi-Fi (every other streaming service and app does not have issues) video and audio always out of sync. Trash service for $300 aud a year. I'll be cancelling. Didn't realise I was auto renew anyways. Check that when u sign up! Before you type generic response (because you don't care about customers) I do have the current app. I have reinstalled many times. I'm constantly restarting phone. Deplorable and shameful from NBA. 0 stars
1
Aarnav Gupta
Apr 24, 2022
The content is unmatched. But signing in issues are still prevalent. It almost always asks to subscribe when I am already subscribed.
68
Philip Papafragas
Apr 23, 2022
Horrible experience. The app crushes frequently (more than 5 times per game) and you have to reopen and try again. I understand the high traffic during playoffs but I have payed and should be able to watch a game without too many interruptions. Please fix it.
2
Santosh Dawson
Apr 23, 2022
Original review ~4/21: Don't understand what "No Notifications" means; I've turned off all in the app and keep getting notifications. Update 4/23 - yes I know how to access settings, thanks. I did turn the overall toggle for "Allow notifications" to off. On 4/23 ~12:48 CST I got another alert, about Rookie of the year. If you're saying I need to turn individual notifications off before the master toggle, that's a design flaw. Or the toggle just doesn't work as intended.
28
Matthew Castino
Apr 23, 2022
Chromecast experience is awful. I don't understand why they can't get even the simplest things right. Edit: developer responds by telling me to watch in 240p instead, as if that's a satisfactory solution. Outrageous.
MOTIVATED LEROY
Apr 23, 2022
Went ahead and paid the $14.99. and I still wasn't able to watch thee Milwaukee bucks & Chicago Bulls game because that's ESPN or some s***. I really don't care about the broadcast rules or any of that I paid my money and I wanted to watch the game and I wasn't able to. It's that sucks! It's all about money and the rich have these schemes where you pay for one thing and then you end up paying for something else just to get what you originally wanted. It sucks!!!! It wasn't a blackout. Smh
Dillon Forrest
Apr 23, 2022
NBA TV actually really sucks. It's horrible to watch. And there is no gamecast. No play by play. Just a bunch of horrible camera angles. It seems like a 12 year old cropped all the videos in his first attempt at using I-movie for a middle school media arts class. Atrocious. And unwatchable.
Charles Balagot
Apr 23, 2022
Garbage app. Tried the free trial and I wish someone just shot me in the face instead of having to experience this unoptimized garbage. Do yourselves a favor and just stream the games illegally.
1
Jason
Apr 22, 2022
Good app, but I am unable to set my location (Australia) so the local time for games in always incorrect! It just shows a map with no way to set my location!
Michal Hajduk
Apr 21, 2022
Hide score ON: still spoilers. While entering a game already finished, even with hide score :on you see top left the current score of the serie. Including the game you are about to watch. Oh man, please fix it. You need to understand this is a crucial feature. Living in Europe so can't watch the games through the night, so I need a properly working score hiding option.
10
Mr. Sir
Apr 21, 2022
Since the last update, I haven't been able to stream live games without uninstalling, reinstalling, and logging back into league pass. Chatted with customer support twice in the past week and they apologize and say that's all they can do to help. I hope they correct this since the most important games of the regular season are happening right now.
5
Genny Deer
Apr 20, 2022
I keep getting an alert saying, "This content is not available in your region" every time I try to open the app. Just updated app and still got same message. I'm just trying to see the score updates. What the heck is going on?
A P
Apr 20, 2022
Can you please remove the score tab that gets placed on top of the game score when I put on full screen on my phone please? It's not accurate and I prefer the score that is shown from the in game broadcast. Thanks.
2
Alec W
Apr 19, 2022
Unfortunately the app won't cast audio for more than 20 seconds in the background before shutting off entirely, and also won't show up on your devices media player, so you can't pause and resume from the notifications tray. Will update review when this issue is fixed. Edit: thank you for the quick response, I submitted a ticket. Best regards. Edit: all playback issues fixed and the customer support was very prompt!
506
PLG Go
Apr 19, 2022
Got the payment problem fixed with the help of NBA tech support after much scolding. No thanks to Smart Telecom Philippines(Payment System) tech support. Staff don't know how to solve problem and say its the problem of NBA. Even their supervisor told me to email NBA. Taking the easy way out and fooling customer.
Brad James
Apr 19, 2022
The tech clearly doesn't work with Google Chromecast. Which is ironic since NBA Finals are sponsored by Google 😂 Shocking buffering, it's not watchable.
Carlos Urquijo
Apr 19, 2022
I paid over 120 to watch the games but to can't watch local game or espn games TNT, Starz games. I got it because I don't have dish or direct TV ect. Waist of money can't even watch the NBA playoffs.
J H
Apr 18, 2022
WAAAYYY too many ads. Even if you just want to switch the angle of the game you have to watch a 30 second ad. Cringe. I got fed up and uninstalled this app.
1
Jordan Mccaughey
Apr 17, 2022
Staying away from this app because the reviews all state issues I was distinctly worried about. Underdevelpment and shotty performance is a game ruiner for a sports app. even tho it sounded good, I'm not going to be constantly loading the app because of freezing. I'll wait 3 or 4 years for them to get it together
Marie Long
Apr 17, 2022
Awful. Too much money for a terrible product. Constantly crashes, buffers, regardless of wifi or data. I cleared cache and did all the usual steps. Uninstalled and reinstalled and it still acted like garbage. No thank you.
Felipe Carvalhaes
Apr 17, 2022
It won't stream games with mobile data even when I check the option in settings. It's basically useless when not in Wi-Fi.
4
Donald Jones
Apr 17, 2022
Who ever is controlling the camera sucks for real wouldn't recommend paying for this service this person too focus on [email protected]!T that's irrelevant to the game. Get a new camera person than you might be worth paying for it
gerome Jordan
Apr 17, 2022
App is stupid best games come on channels that the app can't show pointless to have especially during playoffs.
Dara Lewis
Apr 16, 2022
Updating last review from 2020. Chomecasting on this app is still terrible... sound is delayed by at least 30 seconds to the video. paying over $250 per year for NBA League pass and they cant even get basic things like Chromecasting right.. been this way for years and the support team offer no solutuions and blame it on the Chromecast saying it needs to be rebooted..Chromecast works fine with Netflix DAZN NFL Gamepass ... 0/10.. the absolute worst
9
Mamoru Fujisawa
Apr 16, 2022
The mobile app won't let me rewind more than two minutes from when I start watching the game. I wasted a credit on the jazz-mavs game and I can't even watch it from the start.
Artdog
Apr 16, 2022
Not able to watch playoff games due to blackout rules. Didn't know that when I signed up. Well unfortunately I ended up paying for something that I can't use like I want to. Would like a refund.
Daniel Paz
Apr 16, 2022
Trying to give them my money but it keeps asking me to create an account, after already doing so, whenever I pick a plan. Like they are trying to funnel everyone to stream from third party sites
Jastin Villarin
Apr 16, 2022
Paid 1 year for this app and it's not worth it. It will load for quite some time then will disconnect from my chromecast. What a scam
linden griffith
Apr 14, 2022
I was able to subscribe easily but I can not CANCEL my subscription! This is horrible! I've never seen a more difficult cancelation process!!
Dave B
Apr 12, 2022
Update finally let's the audio play in the background without the phone needing to be on. Audio is a bit choppy but overall performance is much better.
73
N P
Apr 11, 2022
Using most updated app version - Can't watch League Pass or NBA TV games on the app (with purchased subscription). Tried uninstalling app, clearing data/cache, restarting phone and re-downloading app. Still does not work.
1
EvoG35VIII
Apr 11, 2022
This is getting aggravating. This app keeps signing me out everytime I finish watching a game or when I look up stats and scores. NFL, NHL, and MLB apps don't sign me out everytime I exit, just the NBA app.
Alex Flindall
Apr 11, 2022
Predatory app. Do not subscribe to league pass ever. You legit cannot unsubscribe without contacting support or canceling your credit card. ABSOLUTELY trash company and app makes me ashamed to be an nba fan
Stephanie Quist
Apr 10, 2022
Very disappointed that the audio/video lag, mismatch, and freezing is still happening. I gave up League Pass years ago, and had hoped they fixed it by now. No such luck. If you're going to charge such high prices, it would make sense to fix well known issues...
6
Isaac Annan Jr
Apr 10, 2022
Gives me up to date scores, standings and what's going on in the NBA in an unbiased and accurate reporting. Good app. Just got to work on the glitches sometimes and with the app closing on me sometimes.
John Crowe
Apr 10, 2022
Pay for the monthly NBA TV sub and when I try and stream games, it only sometimes works. Clear the cache, nothing. Restart my phone, nothing. Currently uninstalling and reinstalling to see if that works.
Steven Rowell
Apr 9, 2022
Not working properly..when i go to stream game on my phone..i press play on game i want to watch and it wont play. It keeps bringing up the options for which teams stream or mobile view. When i click on any and then press play icon it brings back the same option menu over and over again asking me which team broadcast to watch or mobile view but never starts streaming. Help!
1
dave wallace
Apr 9, 2022
I've always had great customer service. I'd give them 5 stars. Unfortunately, the service they're representing is horrible. Most of the games are blacked out. I'm not kidding, more than half the season's games are unavailable. And if you're a fan of your home team? Every game is blacked out. Now I know it's technically not their fault. But to pay $30 a month to only be able to watch some games is ridiculous. Again, customer service gets 5 stars. Service 1 star. Actually, make that 1/2 a star.
Roosevelt McCarter
Apr 8, 2022
It's easier to watch the Games on your Mobile App rather than heading to the Fiserv Forum and watch the game there. There's Sports Bars where you can watch it for free. I'll have to Rate this a 5 Star and I'm writing a Review to tell others what you think before Installing it from Google Play Store. I want to improve on getting Feedback, which is Optional to use. I just got rid of my Old Phone from AT&T Mobile to the US Cellular. I'll be getting help if I received an error message and get help.
1
Pedro Jarcovis
Apr 7, 2022
Terrible experience with Chromecast. Please fix this. I am a league pass subscriber, and thinking about cancelling it due to these issues
Nicholas Spagnolo
Apr 6, 2022
Runs like a poorly optimized mobile web page. Weird banner ads. I'm a League Pass customer. Casting works at first, but inevitably leads to a freeze. I listen to radio broadcasts a lot, and there are problems: Incorrectly requires location data to stream game audio (not video). And if the screen goes off, the audio stops. Just doesn't feel like a flagship app.
274
Chris Cardinal
Apr 6, 2022
Can't watch from beginning either on phone or Chromecast. Miserable experience having a game in progress ruined when you want to watch on a slight delay. The web supports this, no clue why the app doesn't. And clicking restart on the scrub control (after you've already had the score ruined because it starts live) doesn't work on Chromecast anyway. This is a solved problem, guys.
77
Michael Stone
Apr 6, 2022
Does not work with Wi-fi when streaming games. Reached out to customer service and they told me to use my phone. Good thing I have unlimited data. Needless to say, will not be renewing league pass for next year Dropped review to one star since this didn't fix the problem. For some reason ESPN, Peacock, and MLB work fine. Sounds like a NBA App issue.
60
Steve Camarota
Apr 6, 2022
Audio Users - This update addresses issues with playback stopping while the app is in the background. Still not working!!!. Android phone. When display shuts off audio shuts off.
Ryan Falconer
Apr 4, 2022
NBA League Pass is a complete rip off. I would feel better if I were mugged for $200.00. I paid $200.00 for what I thought would be the Warriors games that would not be available on Spectrum in Hawaii. All season long, I have been able to watch about 10 games that were not otherwise available on Spectrum. Absolutely, positively not worth it. Way more games have been blocked due location than have been available. I will never buy this again. I do not recommend.
2
JAE TEA
Apr 3, 2022
I paid a subscription to listen to games and a couple days the app was working fine but now it seems that the app stops every 10 minutes and I have to keep reloading. It's very frustrating and I'm thinking about getting a refund,Very disappointed! 😞
1
Brian Yee
Apr 3, 2022
Having games available thru the app is a great idea, however for every game, there is a terrible lag between the audio and video, rendering many streams unwatchable.
2
G Bradshaw
Apr 2, 2022
Ridiculously poor experience. Continually get the "there's no content at this time" message even though games are in progress when trying to listen to the games. Don't know what happened to this app but it's been a total disaster this year.
Michael Foster
Apr 1, 2022
I paid for the app. So I can watch the Hawks play. But whenever they have home games. The app says that it's Blacked Out in my area. Because it's being shown on a local station. But the local station is a Cable Station and a station that you have to have a certain package to even have. So that means I still have to pay a Cable provider to watch Home games. I thought the whole point of the app was to be able to watch NBA games anywhere
7
Daniel Luckenbach
Apr 1, 2022
Using the NBA App on my Android TV (HiSense H9G) is frustrating. Sometimes I can go a week or more without having to re-enter my login for League Pass, and other times it won't remember the login the next day. It takes nearly 5 minutes just to punch every individual letter on my TV remote for the email and password. Otherwise the app works very well on my phone (Pixel 5a) without this issue, and League Pass as a whole is a great service and decent value IF your favorite team isn't in your area
Mathew Wood
Mar 31, 2022
For overseas audiences without alternatives. the subscription cost is incredibly expensive, especially to have constant drop-outs and out of sync audio. I can't watch a game without having to constantly reload, and many games have a 10 second gap between audio and video syncs.
44
Matt S
Mar 31, 2022
Always crashes at clutch times, drops out 3 to 4 times a game. Very bad app for $40 a month and very poor value for money.. Uninstalled and installed multiple times.. same bugs are not addressed. Very low max resolution 720p.. nba support no help. Update: casting the game today and freezing every 2min switched to kayo app for the espn game.. no issues at all.
6
Kristjan R.
Mar 31, 2022
Love NBA but the games keep freezing. My internet connection is good so it must be the app, the server or the stream itself. I close the app, stream starta normal but freezes about 1 minute in.. Im from Brazil.
Mike Lenius
Mar 30, 2022
Only option for league pass two years in and and it was adequate till recently. Now it will not play any game on any feed. "inner close button pressed" error. Multiple reinstalls and cache clears have been at best very temporary fixes.
1
Peter Jukic
Mar 29, 2022
Worst streaming software ever. Can't Chromecast to my TV, not available with PS5, not available to use through TV internet search. Pay good money for an absolutely terrible product that can only be watched on a mobile app! Create a TV app or allow me to watch on a TV!
1
Mactallica 92
Mar 29, 2022
Pay for league pass. Rarely let's me watch through the app. Get told to constantly clear cache and data to get it working again. That stopped working and now just freezes every time I try to watch a game
2
Kunal Sethi
Mar 28, 2022
Why can't I purchase the season-long package on the app? I can't even see the option for it like it's there on the website/browser. I'm forced to pay for an expensive package while no card is accepted anywhere on the site.
Kaden Gundersen
Mar 25, 2022
This app is utter garbage. Nothing will play anymore. I have no VPN, location access is enabled, everything should be fine. But nothing will play. The web version works fine this is just a garbage app from a multi-billion dollar company
1
Enrique Valdes
Mar 25, 2022
I keep getting news about the whole NBA, when all I clicked on was for notifications of my team, NY Knicks. So if I turn off notifications, I don't anything from my team. App stinks.
Matej Vrabec
Mar 24, 2022
It's great to be able to watch games on mobile. Is it possible to watch on mobile data? App crashes on mobile data when trying to watch games, reinstall won't work, cache and data also deleted. On wifi works great. If it starts working I'll give 5 stars.
Channa Sor
Mar 23, 2022
When streaming 4 games on the website (laptop), it has its moments and have to reload the website. When using my phone to watch but mostly chromecast the game, it will literally forever buffer so I have to change the team channel back and forth to continue watching. Why am I paying for this to occur?
4
Blake Edwards
Mar 22, 2022
App won't play or cast on a Pixel 6. Frustrating that NBA won't make a condensed game with all possessions rather than seemingly random, algorithm jump cuts. I want to see everything about the game except for timeouts, free throws, and reviews. Skip the broadcast intros and segments too. But fix the app.
9
Ben Hastings
Mar 21, 2022
I never write reviews but this app is truly awful on a mobile device. I hit the stream button and the app just reverts back to the stream so I can't watch or even listen to any games on this app. So far after 8 different times trying to have customer support fix it they basically just say rub some dirt on it and it should be fine. Their legit as helpful as a high wind in a prayer fire. Legit I'm paying a ton of money to just never utilize nba games on mobile. Pathetic
8
John Smith
Mar 21, 2022
Technical issues was watching the Warriors vs Spurs and it froze.A few days ago tried watching other games that also happened to be good the feed was not in sync.One game that I had no problem with was the Suns vs Rockets the stream was perfect.Its not worth 14.99 a month unless every game is watchable.I'll watch highlights on their YouTube channel.
Scott Smith
Mar 19, 2022
I don't use the app for that much, mostly to check scores, standings, and boxes. The one improvement I'd suggest, though, would be to shorten or eliminate the brief video of hands holding the Larry O'Brien trophy aloft as the app opens. I'm sure someone thought this would be a great symbolic focus...why we play and all that, but it's annoying when all a user wants is quick information. Otherwise, the app is fine.
200
Sam Cribb
Mar 19, 2022
Watchable on my phone or computer, cannot cast to TV without it crashing instantly or within 60 seconds with a DRM error. Audio and video often out of synch for the 60 seconds that it is casting. I do not understand how a billion dollar league cannot have a functional app for customers who pay a decent amount for the service. I cast so many other streaming apps with no issue. I have tried a chromecast and an Nvidia shield and both have the same issue. Have also tried casting from a PC... if it's not the casting device or the receiving device, then I'm pretty sure it's the app.
19
Matt Pickering
Mar 19, 2022
No other app is consistently as bad at streaming their own service. Constant stuttering and freezing while streaming live games. If the game is a replay there is no issue which makes it even more frustrating.
1
jayson king
Mar 17, 2022
Such bad support for Google chrome its a joke, I have super fast broadband, but try to cast from your phone to a TV and get use to buffering, try and screen mirror from your phone to a Tv and it's a blank screen, security options block it. Yes I have the latest android firmware, yes I'm on an S21ultra, yes my Internet speed is 150mbps... but uninterrupted casting with this app...Impossible. As suggested I'm updating my review, to one star from two, and will not be renewing my subscription.
16
Mason Lowery
Mar 17, 2022
Terrible, I bought LP for the final month of the season. So far I have not been able to watch one since game on the app because it freezes and won't play the game I'm trying to watch rather live or replay.
3
Adam Jabado
Mar 16, 2022
I kind of want a refund to be honest. The app never let's you play the stream. It just opens and closes instantly. Wanted to watch on my phone smh. Google should remove this app from the editors choice as it legitimately does not work. You can't even watch replays from days prior.
18
Bryan Jones
Mar 15, 2022
Videos aren't playing. I have league pass. When I click which teams stream I want to watch and press play, it flickers like it'll start but then it just goes back. Been doing these for at least a month
1
Deepak Shah Varma
Mar 15, 2022
Have not been able to watch a single game for almost 2 weeks on my mobile device and did open up a support ticket its been 2 weeks and NBA support has ghosted me. They are not sure of what SLA is. I have tried everything they asked me to do over and over. 1. Clear cache and cookies. 2. Delete ur app and reinstall it 3. 8 more combos like restart ur router due to signal strength and some other nonsense
2
Steven Thompson
Mar 14, 2022
I cast my viewing to a Chromecast to watch on my TV. For on-demand games (i.e. not live) it's ok, it's not perfect, there is the occasional freezing and buffering but it's on the whole quite good. For watching live games it's absolutely horrendous and has actually got worse over the years. Live games constantly freeze and buffer, and the audio often doesn't match the video, sometimes it's ahead and sometimes it's behind. It makes watching live games almost impossible and very frustrating.
23
Rafael avianto
Mar 13, 2022
I can't watch league pass even though my internet network is good and I can open other applications and I've subscribed and even open the application and it's always an error, I've tried uninstalling and downloading it again and the result is the same, I tried to watch on the web and was always directed to watch in the application , THEN WHAT DO I PAY FOR IF I CAN'T WATCH ?
1
Anthony Barker
Mar 13, 2022
UPDATE WITH FIX: If you can't watch games from mobile, sign out of the tv provider section of your profile. It's unnecessary for digital only users, but may be signed in from other apps. Updated from one star to two because a multiple day league pass ticket gave the answer. No idea why they're not just patching this, or at least recommending it here while shutting down bad reviews.
39
mick n
Mar 12, 2022
Hard to swap between games. Keeps asking to sign in. Buffering. Horrible mobile view as default. It has games to watch, but so do streaming sites... Paying for league pass gives you a worse experience. Update: of course that didn't fix anything. App still sucks. And the ads are FAR louder than the games.
3
dowsy
Mar 12, 2022
Audio being out of sync is the absolute worst thing (happens all the time when streaming thorough Chromecast) about this otherwise ok app. Buffering issues are a problem for me just occasionally but can still be annoying.
2
dave robert
Mar 12, 2022
Paid to watch a single game only to find out I'm unable to watch it live due blackout restrictions. Would never have bought it knowing this before hand. who wants watch a game 3 hours after its over and you already know the outcome. Can't find anywhere to refund the purchase as well. Not happy at all
2
Jeremy Sand
Mar 7, 2022
Watching on an NVIDIA Shield, any time a game goes from the regular broadcast to ads, it instantly crashes. I have rebooted devices and reinstalled, it still crashes every time it tries to play ads. Even better, the League Pass site won't let me ChromeCast it to my TV for more than about 3 seconds before failing. Just an awful experience all around.
30
Carlos
Mar 5, 2022
Could be so much better. Scoreboard doesn't have a compact view. I rather look at a different app where I can see all basic stats in portrait mode and switch to landscape to see more detailed stats. But the worst part is getting notifications of highlights and they immediately disappear after watching them. I can't watch again or even share. I can't share anything. No articles, game highlights, top plays, nothing. I basically only open the app to watch League Pass games when on the go.
75
Joemar Pelegrino
Mar 4, 2022
It turns on the screen every time it receives notification it annoys me everytime it does that. So I had to turn off all notifications from this app and that pretty much solves the problem.
21
Julio Garriga
Mar 4, 2022
App has been unusable lately. The video won't load. If you uninstall and reinstall you can watch one time maybe two then back to same problem. Sometimes erasing data and cache works. But this time its bad.
3
Charles Lee
Feb 28, 2022
Streaming service gets cut off after a while. the app is unusable. Other people reported this problem months ago. You guys said that you're aware of this. Anybody there who knows what he's doing? Update. It's running the latest version. I recently purchased a brand new phone and this problem is happening to both old and new.
20
Adam Dundas
Feb 25, 2022
Please fix the bug and buffer issues. The audio and video don't sync at times and it's really not hard to keep them in time. Especially with such an advanced broadcast system each stadium must have.
4
Austin Mueller
Feb 25, 2022
It seems my review from yesterday was removed so I will post it again. The game streaming does not work so this app is not functional as advertised. I reached out to support and was just told to reset my router. This did not solve the problem and now I am unable to follow up because the support email mailbox is full and my response cannot be delivered.
54
Luke Stevens
Feb 19, 2022
Editing to add that the app now ignores my notification setting for the all star updates. I had to disable them from the Android settings. It still takes forever to load, doesn't show my favorite team's game on the home screen, and the home screen is full of infinite scrolling bad takes.
9
Kevin Penaranda
Feb 18, 2022
It is a great app to watch live basketball games. But why can't I watch games lately? The other day I have no issues on watching the games. But since yesterday, I cannot watch live games even if I am a subscriber. My app is updated with the latest version but can't still watch games. It is very frustrating since I am a whole year subscriber.
68
Dylon Smith
Feb 18, 2022
The update seems to have fixed the landscape issues. All that's missing now is support for picture in picture and all will be perfect. Update: Seems I have spoken too soon and now the app crashes constantly and games take forever to load
8
Arick Narvaez
Feb 17, 2022
Worst experience when trying to watch a game. I stream to chromecast and it buffers and freezes at least 30 times a game, I have to restart the stream every time it freezes. When i need to restart it i miss dwcent chunks of the games. Paying as much as I do for access to games this product should work properly. I never have issues streaming any other apps. Also, I've seen the comments that says to update the app or re-download it, I have done that and it was not better.
30
Rameez Merchant
Feb 17, 2022
This app is terrible, I cannot believe I've paid for league pass when the app is unusable with chromecasts. Constant buffering and the audio going out of sync, I just tried watching a game and it completely stopped working four times in 6 minutes of game play. I keep reading reviews of people saying the same things and all my friends have the same experiences so I have no idea why the app hasn't been fixed.
19
Aubrey Jackson
Feb 17, 2022
I know blackout exists, and I understand that. For the price, I would assume that you could bypass the blackouts. We want us to support our teams, and it's hard to see when you are unable to watch the game. I live in a rural area, and this is the only way that I am able to watch the team I love to watch. That is the reason that I purchased the app and subscribed. I will say other than that the app is great. Steaming is amazing.
8
dat heat
Feb 17, 2022
Horrible app, can't play any games on the app on my Samsung s21 Ultra. It just times out and says error. Have tried uninstalling and reinstalling several times but that doesn't fix the issue. Canceling the free trial and will stream it elsewhere because of this trash app.
7
Brian Mann
Feb 16, 2022
Absolutely terrible app, especially when you consider the fact that you're paying a premium price to stream these games. Games aren't playing, casting barely works, the features in the player are useless and don't disappear after selecting them. The Android TV version is somehow even worse. It will take you about 10 minutes just to type in your login info. How does a major sport league put this out?
36
Jessica Lansdown
Feb 16, 2022
The app is awful with Chromecast. Keeps freezing and needs to be recast 10+ times a game. So frustrating, especially during the dying seconds of a game!
jose angelo malihan
Feb 15, 2022
having problem loading in my Android TV ( OS version 11)... previously it was working fine suddenly cannot open... the problem only exist on my Android TV but other device such as mobile phone and laptop. already done uninstall and re-install but still the same problem maybe its related to the latest version of this app on Android platform. done email customer support and they are still working on it.. i hope can they can settle this issue.
2
Steve Everard
Feb 12, 2022
App keeps on freezing and audio doesn't match game play. Heaps of emails going back and forward...I've done everything they have asked me to do! It just seems like no one wants to look into the app to see what's wrong!
2
Sadiq I
Feb 10, 2022
App keeps crashing when trying to watch a game (Android 12, Samsung Galaxy Note 10) - Update: the crashing bug was fixed within 24 hours. Much appreciated! Another issue popped up: I had notifications set to only ping me when a specific team started playing a game. However, I kept receiving notifications about everything. I have turned off all notifications now.
6
Chris Kehoe
Feb 9, 2022
League pass is terrible through this app. Get it from literally anywhere else besides directly through the NBA. Update: I have had league pass since the start of the season and for YEARS. It's not an update issue. It's the NBA consistently providing a flawed product issue
8
Carlos Montoya
Feb 8, 2022
The new update prevents the livestream video player from loading. We pay for league pass but can't watch the games on our phones. When it used to work, the screen cast was very poor. It would buffer so much compared to other apps being casted onto the TV. I wish they had picture in picture so that you could exit the app and get back in without losing a second of the game or have to reopen the app and buffer to the live stream.
107
Jenna McNellage
Feb 8, 2022
This app is terrible. Now I can't even watch a game. It keeps glitching and stuck in this loop of asking how I want to watch. Like just play the game. I shouldn't have to uninstall and reinstall to get it to work properly. App is terrible for a billion dollar organization.
5
Matt Kane
Feb 7, 2022
Very high internet usage. 10gb per live game atleast. Just seems ridiculous. Always have to close the app and restart the TV when Chrome casting as the audio lags about 10 seconds. Getting a lot of freezing lately to. Please fix this because I pay good money to have league pass
7
Howard Tse
Feb 7, 2022
Doesnt work on surface duo android 11 version. The app always open in desktop mode and cant stream at all. It's already in the latest version. I tried to uninstall and re-install the app again but still doesnt work.
2
Shaun Dulhunty
Feb 7, 2022
App does not open on NVIDIA shield (android) after most recent update. Seems a lot of people are having the same issue. The shield is up to date and I've uninstalled and reinstalled the App with no success. Please fix
5
ae
Feb 5, 2022
Usinga nba audio (paid sub), the stream always shuts off after about 10 minutes. So I have to go back into the app and restart, annoying when trying to listen to a game while falling asleep.
1
Anthony Allen
Feb 4, 2022
I get an error code most of the time and am unable to watch the games. I paid for a single team pass and have missed quite a few games due to error codes. They refuse to give me any kind of refund, even after I have sent screenshots of the errors. I paid money for something that doesn't work. Yes I have tried uninstalling and reinstalling. It is hit and miss with the error code. No other streaming service I have has issues.
65
Hani Masri
Feb 4, 2022
Hello, I have uninstalled and reinstalled, the problem is that after the update which happend on 1st of Feb the app never opens any more on my Nvidia shield TV, and I have two of them, same issue on both. Before the update the app used to work perfectly. On my phone I did not update as I don't want to have the same problem. Kindly look into the issue and may be roll back on the update. Please note the current version on google play store on the Nvidia shield TV is 4.0.57
17
Jonathan
Feb 3, 2022
This app routinely closes or just stops playing. "Invalid parameter" error with the audio every 3 minutes. It's maddening. (Update: uninstalled and reinstalled the app and no changes. Video and audio randomly stop multiple times per game) Now I can't even watch the live games I've paid for and are not available to me on TV. "Manifest error code:- 1". Sweet. Time to cancel this subscription.
7
Peter Maxwell
Feb 2, 2022
This app continually blows up my phone with notifications even though I disabled notifications in the settings. Also, on rare occasions when I do click on a video I'm interested in, it never takes me to the video. It just takes me to the home screen and I have to search through the app to try to find it. Really poor design.
8
Odin The Allfather
Feb 2, 2022
Quality of the stream isn't great. Sound and video doesn't always match up. Blackout restrictions happen a bit. Not a lot. I like this app but they have a lot of work to do if they expect me back next year. Lucky for them I paid for the year or I would just watch the stream from my family in Chicago. Still a decent app though.
5
Billy Norris
Feb 2, 2022
You would think spending $250 to stream games would allow you to stream games. This is easily the slowest wonkiest video streaming app I have. Also the most expensive. I would recommend getting this through your cable. There's been so many games I want to stream and instead I get some kind of error asking me to try again later. Can't watch a game until 3 hours after it's done (basically the next day). DO NOT USE THIS APP TO STREAM VIDEO!
59
Tuchpong Tulyayon
Feb 2, 2022
I'm using this app in Thailand solely to watch every game of The Chicago Bulls. Picture is extremely clear. 👌 I can watch the whole game again. I can select, and did selected players for NBA All Stars game almost every day. I can, well i can keep go on and on. I would just finish this review with,with this app,i can watch every minute of every game in the NBA live, which i won't,or wanted to, or as i am doing, watching just one team, which making this app really impressive,and unique.
5
Espinosa Francisco
Jan 29, 2022
NBA should refund customers who can't get the product as advertised. The NBA season is already at Midpoint and still no solution to NBA audio not working probably. NBA to customers complaint. We apologize for the inconvenience, the season is almost over. You don't get your product and we keep your money. Thank you for your understanding come back again next year, we appreciate your business.
7
scott mcmaster
Jan 27, 2022
Still the worst streaming app around. Watching on mobile, if you stop playing for even a few seconds to do anything else on the phone it will stop the progress of the game and go back to the start. I love my NBA but this is unbelievably frustrating, especially when none of these types of issues ever seem to get fixed. UPDATE I've uninstall and reinstalled but of course that does nothing to help. Also of course support isn't available at appropriate times here in Australia either.
11
DENNIS Kousto
Jan 25, 2022
app keeps shutting down when I try and watch anything from the main screen. if I click in "games" then choose the game I want - no problems, but if I try and click any of the banners or features from the main screen it shuts down. I have reinstalled app per instructions but this achieved nothing but some wasted data.
5
Aanakhtat Ka'a
Jan 24, 2022
I would love if this app was a part of the TV. Trying to view live games on TV through Chromecast, lately has many glitches, where it pauses, and cause too many interruptions in the games. It wasn't like this before, but it is, now. If I were to just watch a game on my phone, it plays fine without any interruptions. Please consider a app for the Samsung TV! And any others.
54
Kelvin Sarbah
Jan 24, 2022
After renewing my service another year, I can't wait for this season to end, so I can never renew it again. Your app constantly crashes when you try to launch it. It's really bad. There is also many times it is out of audio sync, which may be because of internet - I'm not sure. For the amount of money a season costs, this app is executed poorly - sorry.
33
casey alrich
Jan 23, 2022
I don't know why the NBA consistently has the worst streaming platforms across any sport. Now the app stops streaming after 2 or 3 minutes if I'm casting to a device, or listening to game audio. Very frustrating. I've deleted and downloaded the app again. Still happening. NBA should be issuing refunds to paying customers.
9
Michael Sylvester
Jan 23, 2022
A good app when it works. Alot of the time it takes like 5min for the app to even open up. Its like the app is always loading. Connecting it to Chromecast is also not reliable.
2
Anthony Fury
Jan 21, 2022
Used to be able to listen to the radio broadcasts of the game with no issues. Now it stops streaming the radio broadcasts if I'm not actively on my phone. Tried Uninstalling and reinstalling and the issues still persists. Going to cancel my subscription if this doesn't get fixed soon. I listen to the radio broadcasts on my long drives to work and I don't have much time to sit and watch an entire game anymore.
43
Alenka G.
Jan 20, 2022
EDIT - five stars! Four for the app itself and one star for the quick and efficient support! Thnx guys! I have to give this app one star because on some devices it works OK (would easily give it four stars) and on others it will not allow rewatching games, just highlights. And before you ask - yes, of course I have the league pass and am signed in.
2
Andrew Nicholson
Jan 20, 2022
This app, even when logged in with my favorite team, buries the results of that team. It hides the information I want. It's bad enough that the only option in Denver is for me to illegally stream most games. Also, what's up with the App taking forever to open with the trophy screen. The staff choosing the content makes it worse by dissing the reigning MVP.
5
Paul
Jan 20, 2022
Impossible to watch archived games on mobile version. Tried several games, plays for 30sec then shuts down saying game isn't available & try again later. I tried all troubleshooting tactics and nothing helps. Chat support is a joke. I'm just glad there was a 7 day free trial so I didn't have to pay for such garbage.
12
King 23
Jan 18, 2022
Terrible issues while using the app. All the time.meaning daily. Constantly buffering. Freezes multiple times a day. I've deleted and reinstalled the app. I've got the latest update and I'm paying $40 a month for a faulty product. Seems to be lots of other people with the same problems. What 🎬 will be taken to fix this. ??? Update required at the very least
19
Daniel FC
Jan 18, 2022
Since mid December this pice of garbage keeps getting stuck buffering every 3 freaking minutes after a few months without issues. You keep increasing the price and the app keeps getting worse and worse. 3 phones, 2 wifis, 2 chromcasts and all the issues remain.
1
André Schefer Moleiro
Jan 17, 2022
I literally never managed to cast a full game without having problems, needing to restart the video, or eventually just give up. For the price we're paying, it should be a better product.
2
Helen Johnson
Jan 15, 2022
Terrible Chromecast issues with this app. Games constantly buffering, stopping and starting, audio becoming out of sync etc. It's impacting our enjoyment of the season quite significantly, we're incredibly disappointed with the user experience. We've tried various devices, clearing caches, reinstalling the app, and nothing seems to have improved.
11
Ben Saunders
Jan 15, 2022
Audio just shuts down once you leave your phone alone for five minutes. Look at League Pass support twitter account. Absolutely not fit for purpose if you wanna listen to radio broadcasts. And all support do is tell you to turn it off and on again, clear cache etc when it's clear something is fundamentally wrong with it.
2
mitch connor
Jan 13, 2022
I use this app to listen to games at work. Over the last two weeks while listening to games it drops the connection every 2-3 minutes and I basically miss half the game having to reload the stream. I have full service while this is happening. The fact I'm paying 18 dollars a month for this is sad and I will probably cancel my service of this doesn't resolve within the next week.
22
Tom Johnson
Jan 12, 2022
Of course I don't know who designed these NBA packages, but I do know that the design/packages, etc. have been a great and surprising disappointment. I signed up for the monthly pass to watch the Warriors. I live in Santa Fe, NM. I understand why the games against Phoenix and Denver would be blacked out, but MEMPHIS? It seems some games are blacked out because they are shown on one TV network or another, but some are blacked out because they are shown only on cable providers like COX or Xfinity. So we are screwed yet again. I even tried to pay for a game on Xfinity, but that one-off purchase never went through. And last night, trying to find out why I couldn't watch the game with Memphis, I was online with Jennifer R (I think) at Support. She suddenly dropped the chat and never returned. Clearly, the NBA has made this way, way too complicated with the seemingly infinite number of packages and so-so support. So when the calendar is shown , why can't it just say, "Ha Ha. You can't watch tonight's game? Here's why."
26
Stacy Clinton
Jan 11, 2022
Does audio league pass not work on Android?? I can't get it to work on any phone in my house (pixels, Motorola). I have contacted support and have the latest version installed after uninstalling/reinstalling a bunch of times. Nothing works and I think you have a problem you won't acknowledge.
17
Lee-Riannan Mitchell
Jan 11, 2022
Shocking quality app - crashes anytime I try to view anything apart from the home page. I wanted to subscribe to watch Nets games but can't imagine it would be money well spent having to reload the app every 10 seconds.
2
Justin Camacho
Jan 9, 2022
Edit: I have tried at 720p and it was far worse, which is why I lowered it to 540 at first and then even lower than that. I have uninstalled lots of apps and optimized my memory and storage availability as well. Video playback on my Samsung tablet is abysmal. All my other video streaming apps work fine at high resolution but this app can't even stream a non-live game at 360p without choking. I'm assuming it's because the app is so bloated. The version on my phone works better
16
Mohammed Hani
Jan 8, 2022
Whenever I open anything from the home page of the app it crashes.. I can only go to matches tab and carry on the experience 🤷🏻‍♂️ suggestion: to have the viseo player same as radio mode in the background other than that things are great 🙏
3
T Dot
Jan 5, 2022
This app has progressively got worse. Since the last update unable to watch anything or even click on the box score without the app crashing and instantly closing. Putting me in an endless loop. The app is updated to the latest release available. With each update you release you create separate problems. I have an older version of the app on my spare phone and it works fine. If it ain't broke don't fix #justsayin
32
Jonathan Russo
Jan 4, 2022
Can't log in through cable provider anymore. It says scroll up to the top of the screen to log in with your cable provider yet there is nowhere to scroll to. I've uninstall the app and reinstalled it three times and it's still doing this. What is going on here other people have complained about the same issue and it's not fixed?
40
Ed Lebron
Jan 3, 2022
I thought that purchasing through one email meant that it was 1 account . Apparently this is not the case. I accidentally purchased the month subscription on two separate platforms using one email address. I ended up cancellling one of the two -a day after my deadline because i realized then that I was charged TWICE on my card, I will make sure to cancel my other NBA subscription not to be renewed. This is robbery. im terribly upset that there are no safeguards in place to show that there were two separate purchases for one account, the NBA app was slow which is why I tried to switch my platform. now Playstore will not give me back my refund, i've paid twice for the month of January. This is abusive and is not Kool Bro ! Ed
61
Calum
Jan 1, 2022
Crashes any time you click on box score/watch game from the home screen. App developer has been aware of this issue for months (see previous reviews) and not resolved. Embarrassing.
6
Kevin Johnson
Dec 31, 2021
I am no longer able to login via my cable provider. The option to login this way is no longer showing in the app. This is very frustrating. The app say to scroll to the top to login using tv subscription but the option doesn't exist. I just used the application without any issues last week. This has happened in the past and is very frustrating. LP cost way too much to have these issues.
56
chris fischer
Dec 22, 2021
Lagging constantly now. IMPOSSIBLE to watch a game chrome casting from the phone to TV. I have to unconnect and reconnect over a dozen times and the audio doesn't match the action a good amount of the time.....
91
Sean McLaren
Dec 18, 2021
THE most janky streaming app I've ever seen by a WIDE margin! Very clearly built and maintained ppl who don't know a thing about tech. Interface is ridiculously counterintuitive, "URL playback not available" displays CONSTANTLY after games end (sometimes for hours after their conclusions) so you have to wait even longer to stream the games that aren't affected by their BS blackout terms, and the editing of the recaps is extremely haphazard. I could go on and on but only have 500 characters.
25
Nicholas Lambert
Dec 3, 2021
Mediocre. Sometimes the audio doesn't match the video, sometimes it completely freezes. You have to close the app and reopen and 50% of the time you'll have to do it again. I'm using the app to watch NBA TV mostly. If I pay $60 I expect it to work right. I know they'll comment on this review acting like it's my issue, or our issue. But it's not. They're just being lazy. Update to review 12/2 Watching live games is a joke, the audio is so far off the video it's unwatchable. I want my money back
239
Bryan Corse
Nov 28, 2021
Absolute trash. Worst waste of money ive experienced all year. Says you can stream on up to 4 devices simultaneously. Lie. Playback is atrocious, rarely works. I usually work while games are live. After work when I get home and attempt to watch the game, playback almost never functions properly. Itll abruptly stop/quit me out of the middle of the game im watching, and when I attempt to reopen the app and use the cute little "resume from where I left off" option, that never works. GARBAGE APP.
112
Joe Campillo
Nov 22, 2021
This app is garbage. Every year the NBA makes you dl a new app, every year it gets worse. On my Sceptre AndroidTV (living rm), and on a TiVo Stream4k and RokuUltra (media rm), all on wired Ethernet, the app is constantly juddery and errors out. After it errors out enough times, it tells me I have too many streams and fails, starting the process over again. The replay and fast forward controls on replays are also terrible. I stream 4k HDR with no problems from every other app.
11
Noah Gekiere
Nov 18, 2021
Buggy. The TV app is even worse, games crash everytime it goes to commercial. App crashes when you try to select a game from the home screen. Please fix bugs on the Android TV app. Update: TV still does this, also have discovered casting from phone to TV also crashes and is unreliable. Please fix your app. Edit: Have checked for updates on TV and Phone
43
Clint W
Nov 12, 2021
Would have given more stars, but they only partner with a handful of TV providers. Therefore, I'm unable to watch games via the app. Pretty lame. I have NBA tv through my cable provider and should therefore be able to watch through the app if the app were a legit platform. Nothing like a multi billion dollar league cutting corners with their tech. Get with the times already!
3
phillip herrero
Nov 10, 2021
great video quality, and i appreciate the ability to zoom in on my larger phone screen. i only have two gripes with the app. one is not having a mute button so i can listen to music or a podcast while watching a game. the other is the inability to minimize the screen while browsing other apps. otherwise this is a great app!
51
Christopher Huong
Oct 29, 2021
One of the worst app experiences available. Not just mobile, but every platform I've tried using it. Was told by NBA support to delete the app and download it again to fix issues. Whelp, that didn't work (surprise, surprise). To top it off, NBA refuses to give any refunds for games missed due to these app issues after I paid for a full season of league pass. Would not recommend app or league pass
8
Hashim Abdullah
Oct 28, 2021
I'm not sure what happened to this app but it's gone downhill the last 2 seasons. I cannot sign in to my TV provider on the Android app, which makes it useless for NBA League Pass. The option to select a TV Provider isn't even there under the info section. I tried uninstalling and reinstalling, to no avail. I tried the chat with support option and support wasn't online. Even before this, last season I couldn't watch games if I wasn't on wifi. I thought they'd have fixed these issues by now, but it looks like they continue to persist. Until they fix these issues, I cannot recommend this app on Android, particularly the Pixel 5. Note: The TV Provider option is there on the iOS app, I checked.
4
Matt D
Oct 28, 2021
Awful. I have it on my PS4, phone and several fire sticks. It freezes dozens of times a game. I have no issues with any other media apps on the phone, PS, or sticks. It crashes totally and needs restarting every quarter. Again no other app I have is a dud like this one. I've had League Pass for a couple years, but I'm not going to renew it anymore. Why pay good money if I can't even watch the games? I shouldn't be having streaming issues in northern New Jersey. The developers blew this one.
58
Christopher Welch
Oct 11, 2021
Update: I'm not having trouble with league pass, thanks for the automated response though. Horrible New App, nothing works with any degree of consistency. Game recaps are worse and harder to find. When you click on video links half the time they never load. The app itself takes a long time to load. They should go back to the old app and leave it be.
41
Jorge Jover
Apr 8, 2021
Was working perfect now doesn't stream at all on any of my android devices. Have uninstalled an installed app more than once and nothings. Did this on multiple devices.....it's been a few months and still not working on any of my Android devices, works on roku and Apple but not Android....please fix this bug can't watch my games on the road.
34
Sameer Kanji
Mar 16, 2021
this used to work perfectly fine, but now I'm having the same problem that many people are sharing. the app doesn't fully open, or it crashes, or it makes me continually uninstall and reinstall. I have this app on my android tablet my personal phone and my work phone, and my smartTV. It works on my TV all the time, works on my iPhone 50% of the time, and no longer works ever on my Android phone or my Android tablet. Very frustrating!
245
C. s
Mar 12, 2021
Terrible ! must be new management.They say it free trial but it's not. They ask me to go to Nba app then subscribe to one of their options.1st then the money comes out of your card right away .This happen to me twice & both times I cancel right away & requested a refund ! A free trial is a free trial no strings attach. Also the introduction of the app is like 40 seconds to a minute it seems before it actually take you inside the app-- must be new management.
8
jason jason
Feb 20, 2021
Updated review. Some things fixed, but a big usability issue remains. Harder to use and less useful than previous years. You no longer get a top level screen for your favorite teams. If your want to see your team's schedule, then it's four taps. If you look at the matchup and then go back, then you're taken back to the league schedule and need to tap four more times.
139
Sean Shimoda
Feb 15, 2021
So many issues with Android TV version. I can't watch a stream without it freezing on the ad transition and I have to load another game stream to fix it. This happens several times for one game! It's especially bad when it's a close game and I'm paying for league pass AND have to watch ads that breaks the stream!
7
Ben Corwin
Feb 11, 2021
12/29 - The error message is on the League Pass page, it says I don't have a subscription when I do have one thru DirecTV. I'm signed in via my TV Provider, but on the League Pass page it asks if I'm already a subscriber, and I am, but there's no link to sign in via the League Pass page to access my subscription. I was able to do that last year, not so this year. 2/9/21 - The app still doesn't let me play League Pass, says "No Content Available", try again later. Find some real app developers.
5
Adam Elsea
Feb 7, 2021
What happened NBA:LG&S? Y'all have been my go to for a while whenever I need to check the scores and standings. These past couple of weeks though y'all have just fell off completely. I can't even open the app anymore. I've reinstalled and all that 🤷‍♂️. It's getting to the heart of the season now so step your game up and fix whatever went wrong, please.
1
Play That Again Bruh
Feb 5, 2021
Fixes Needed ASAP Home page spoilers in the news section should be off for people that have scores hidden. Blackout - we can't go to games! And some don't have local broadcasts! This is dumb to even have this. You've added NBATV and TNT broadcasts you need to also add the 'blackout games' Streaming Quality is bad for $30+/m. Its not just live games which I could see but the replays at auto and lowest resolution are choppy and bad. Other apps have no problem and you are 3x more expensive.
1
Chris Jolly
Feb 4, 2021
Not good. Consistenly freezes up mid-stream, drops connection, terrible pixelation, have yet to make it through a single NBA game this year. I have a brand new Docsis 3.1 modem with good speeds, do not have this issue with any of my other streaming services. Will not be a returning customer unless the app is GREATLY improved.
8
Sean Squire
Feb 2, 2021
Horrible, horrible, horrible app! Crashes or freezes to the point of being unusable; after taking 2 minutes to fully open (if/when it does)! Eight-year-olds are creating apps that (regardless of what it's purpose) at least function! The fact that a billion dollar organization produces this junk as its "official" app is just embarrassing. I wish there were options to give it negative stars. I'd give it -10 stars.
8
Justin Benton
Jan 31, 2021
I paid $60 for the NBA TV Annual package and I haven't been able to watch really anything. I have no idea what my $60 is actually paying for. Back when the season started I could catch a game here and there. What a horrible platform. Overly complicated economic hierarchy for access to content.
9
User
Jan 24, 2021
Doesn't have accessible content anymore. I get notifications but when you click to open it in order to read the article or watch the video, it goes to the main page and I can never find what I'm looking for but navigating through the app. Also I have the app downloaded but EVERY TIME I open it, it asks me to download the app and it takes forever to open. I've tried uninstalling and reinstalling and it doesn't work. My sister has the same problem.
24
Nathan McGrady
Jan 19, 2021
the app for this season is just truly awful. it was at least decent last year despite the ads, but now you get 15+ notifications a day about teams you don't follow. which would be great - I love basketball! - but the notifications don't even take you anywhere. every single highlight requires at least a 15 second ad as well. just truly a terrible user experience.
6
Darrin A
Jan 17, 2021
Not able to use the app and wasn't thrilled with customer service. I auto-subscribed after having a good experience with the (old) app last year here in Japan, but was disappointed to find during pre-season that I didn't even have access to this new app, with or without a VPN, on any of my devices. I was finally granted a refund fortunately, but it took about a month and I was sent on a runaround by the support staff. I no longer have a means of watching NBA games (Rakuten is not a viable option). Despite it's flaws, I was very happy with the old NBA app and look forward to rejoining if there's will be a way to gain full access in the future.
6
Doug B
Jan 16, 2021
This app is incredibly frustrating to use. The interface is unintuitive and content is difficult to find. I've been unable to load league pass content. When I click on phone push notifications it directs me to content totally unrelated to the message in the notification. Box scores and game trackers are covered by ads. As imperfect as last season's app was, it was far, far better than this.
7
Taylor Whitmire
Jan 11, 2021
I purchased the single team subscription + NBA TV through my cable provider. And yet, still completely unable to watch games through the app. I log into my NBA account, Xfinity account, accept the cookies, allow location tracking permissions, clear the cache, clear the data, and then I get caught in an endless loop when I try and watch or listen to a game. Even after deleting and reinstalling the app multiple times then following through the aforementioned steps, app doesn't deliver what I paid.
4
Ryan Leahy
Jan 9, 2021
The new app (20-21 season) is a huge step back, just ask Lebron. Edit - Adding specifics: Opening the app results in 3-5 seconds of watching a closeup of the Larry O-Brien trophy every time. My main issue is the box scores are unusable. You have to scroll all the way down (3 times because it sticks partway up the screen) in order to see the whole box score. Then once the box score is finally full screen, if you try to scroll down to see anyone below the starters it just shrinks the box score again. They also bury shooting stats by making Blocks Against (What??) show up before FG/3PT/FT. I love the NBA, and I used to love this app, but now I have to use something else to follow games.
1
MeYoDaddyRoboito
Jan 7, 2021
It's decent for checking scores. However, it's made by another group of app developers who don't understand how goddamn infuriating it is to click on a push notification, say for a highlight play, and not only does it not take you directly to the content mentioned in the noti, but that content is also nowhere to be found.
4
ron r
Jan 6, 2021
So many things about this app are not what I need! First it doesn't show what available network's they are broadcast ! Second, it takes forever to load ! Third I turn off notifications but they continue everyday ! Last year's app and I think the year before worked fine !!! Now I'm going to have to delete it and find something that works like the old one unfortunately !!
20
Juan Cecchini
Jan 5, 2021
I got a subscription in July and it is horrible. I expected to be able to see live games but they're never available. There is also no way of cancelling your subscription other than begging the support team to cancel it for you. I tried cancelling mine 6 days before my next payment was due (which should have been $20) but there was no way of doing it and they charged me $60! Now I have no way of contacting anyone because the their customer support team hasn't answered me in weeks.
138
Earl Swigert
Jan 3, 2021
This app is trash right now. On both iOS and Android it CANNOT decide how it wants to orient, flipping your screen randomly back and forth during videos and when viewing box scores. When you click on a notification it NEVER takes you to the item you clicked on, only bringing you to the home screen where you can't find the story it triggered or taking you to a black screen saying "can't play video". This new version of the app is so terrible I'm uninstalling it.
6
Jarvis Mallet
Jan 3, 2021
I'm subscribed through DirecTV but I'm unable to watch games on app. I have been on technical support with DirecTV for 3 days we've tried everything. I contacted NBA support and all y'all can say is, "it's a DirecTV issue". After reading all of the reviews I doubt its DirecTV problem, seems as though its a NBA app problem that needs to be corrected immediately!! Your new app sucks and I'm very disappointed that I'm paying $250 for a service I can't use.
7
Maxwell Edison
Jan 3, 2021
Update: After being instructed by support to turn off my notifications and uninstall then reinstall then reset my notifications... I'm still having the same problem. Just with some wasted time. Smh. Regardless of my notification settings I get random notifications I have zero interest in. THIS APP IS BROKEN. Do not download it unless you want to get constant notifications about EVERYTHING happening in the NBA. Thumbs down. I will be uninstalling in a few days if it's still not fixed.
11
Ryan Mieras
Jan 3, 2021
Three reasons for 2 stars: 1) I have ALL notifications OFF yet I still get loads of notifications. NO app should send unasked for notifications. And there is no practical solution except for uninstalling, which I'm doing after this review posts. 2) Opens very slowly. Probably takes longest of any app on my phone to open. Which is sad for a $2+ billion/year organization. 3) The lead tracker this year SUCKS. in a practical sense, it's useless. It looks "pretty" but is more for art than use.
23
North Dallas
Dec 29, 2020
This app is awful! It doesn't work on my s9+. I have league pass through Directv, plus I have an account with NBA. I sign into both, but it's still locked out. I've contact their online app support and they claim it's not working because of the cable provider. But that's not true because I can watch it at home just fine. Very frustrated with the app, never had an issue with the older version. Also can't pick and submit my choices on their pick'em primetime picks form. Just awful!
5
J MG
Dec 28, 2020
The new update for this app is terrible. I can't even navigate it. UPDATE: The app worked great prior to the new updated version. It consistently wants to load external web browsers and going from screen to screen takes significantly longer. To the point where I just close out of the app and do something else.
3
Christa Byrd
Dec 28, 2020
This has time after time been a complete waste of my money. Do not bother paying for this. I have not been able to watch a single game. Even ones I should be able to. Everything I click on just says blackout restriction. So essentially I pay 40 bucks a month to be let down every time I open this waste of money app. Don't you dare need help with anything either because everyone is useless and only reads from a script. Wait time on phone 45 minutes and at the end they disconnect.
29
Tyree Glover
Dec 28, 2020
This app is so bad it isn't even funny. I continue to get stuck on opening screen showing the championship trophy. No matter how many times I have closed out the app or re-downloaded it, it continues to get stuck on that stupid screen. Not to mention how I have paid money for games in the past just for it to continue to crash. Have called over 5x and no one knew what the issue was so they just refunded me or told me to try on a different device which was the same issue for my ps4 and pc smh
6
Patrick Baysinger
Dec 26, 2020
Edit3: The broadcasting channel has been added, which bumps my rating up, because thats my main use for the app. But, I still can't give 5 stars because the app takes around 10 seconds to open, which is annoying when I want to quickly check a score or time of game. I have a pretty new and fast phone, and other apps open much faster. Don't know why this app takes longer to open than others.
7
Kyle Reeves
Dec 24, 2020
I too was taken by surprise with an auto-renew charge. That happens though, no harm no foul. The issue is that I cannot cancel NBA TV (which is absolutely worthless btw) of my own volition. I have to message support for their help and I'm guessing that IF I hear back, it'll just be too late for a cancellation and a refund. In my opinion, don't sign up unless you want League Pass in perpetuity.
42
Chase Vanfleet
Dec 24, 2020
Will randomly restart, especially when reading a headline article, which would be less obnoxious if it didn't take 30 seconds to load. Additionally, when in a game summary thread, successful scrolling is a matter of luck. Exceptionally hard to use, though good features if you can get around all the issues.
1
Michelle Hall
Dec 20, 2020
Its frustrating that the process of actually getting your subscription to work is flawed. I paid money for a game that I can't watch & have spent 3 1/2 hours trying to get it resolved. The person trying to chat with me was rude and is telling me to "restore purchase" in the "more" section but that absolutely does not exist. I have done everything they said then when I went to take a screenshot of my purchase they disappeared.this app has major flaws!! Update: that was done 12/14 with no results.
55
Michael Radivoj
Dec 16, 2020
Long time League Pass subscriber, I hope they get the bugs fixed before the season. Poor video quality, can't understand why there isn't 60fps video streams, or at least consistent 1080p regardless of market. Awful layout when opening, no personalization options, nor a quick click area for highlights.
4
Tyler Quesnel
Dec 15, 2020
NBA apps have always been kind of subpar, especially for such a large and prosperous organization that relies on customer/fan engagement to succeed. This latest iteration is the worst I've used so far. Upon first load, it takes forever as some uninspired video of the championship trophy plays on the background. But my biggest complaint is the excessive amount of notifications--even after I turned notifications off on the app--that's entirely unacceptable and I will be uninstalling the app.
19
An Pham
Dec 15, 2020
Note, do not make multiple subscriptions through this app. Subscribed to a single team for league pass. Realized I needed NBA TV after and subscribed separately to that in the app. However, the app does not recognize that I paid for subscription to NBA TV separately as well. This app is trash. Just manage your subscription through a browser. EDIT: subscription management button doesn't work, and chat support drops. Calling take a while, so be prepared for waiting. Email support is even longer.
40
Matt Joseph
Dec 14, 2020
Edit: after buying LP the app has worked ok and the recap works I never write reviews but had to for this one because I used this app regularly in the past during nba season. This new app is awful compared to the old one. The interface is not as clean/more confusing. In addition, the video links do not work. When I click on game recap it never plays. It goes to a grey screen then back to the press play screen. This is a prime example of doing way too much to something was working.
18
Jefmark Lingad
Dec 14, 2020
Horrible app. I purchased a league pass subscription for audio through the previous app, and now I can't even get it back. Navigation is horrible. Buttons don't do anything. Layout is not streamlined. Mostly horrible being locked out of my own purchased content. Don't even bother with this app, better off finding private sources to stream basketball content. After trying chat and email, their help team hasn't reached out. Skip this junk.
28
Eleen Ilagan
Dec 12, 2020
The old layout (2019-2020) is much better for me to look at. This new layout is harder to see the over all picture at a glance. You still have to scroll all the way to the right to see the FGA and FGM column which is annoying. Why not make it close to the points made which is more useful to analyze... Just a concern.
24
Dan Groeschel
Dec 8, 2020
App is okay. It's easy to navigate from within the app. However, when a notification is pushed to my phone, if I click on it, the NBA app isn't the one that opens, meaning I have to close the app that does open and go open the NBA app manually. That hassle makes it difficult to enjoy using the app.
2
Keegan Mills
Dec 2, 2020
Why do I get an error message everytime I open this app that says to put it on air plane mode, wifi, and network connection when I am clearly connected. Really hope they do an update to fix this bug. I have uninstalled and installed it and problem still happen. Would appreciate any help.
2
Erica Mitchell- Lewis
Nov 22, 2020
App will not work on my Samsung device. I have used this app through the past couple of seasons and have had very limited issues. The app has stopped working since the last season ended. The app continues to state I am not connected to the internet and that I need to be either connected to WiFi or mobile data. My mobile data is working just fine and I even attempted to open while connected to WiFi and it still will not work. Please fix before the next season starts!!
38
Chris Luzio
Nov 9, 2020
I use the NBA app to read stories and check scores. Unfortunately, this app is even worse than the one from last year. Most of the story links I click just give me a blank loading page forever, but last year's app only did that occasionally. We'll see how it handles scores and game updates when the new season starts. If you want me to use your app, please improve the functionality.
50
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