myCWT

4.2
Category Travel & Local
Developer CWT Global BV
Platform Android
Package com.mobimate.cwttogo
myCWT™ allows you to plan, book and track your travel itinerary.

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Reviews (204)

Terry Jones
Jul 5, 2022
I was able to change my booking using that Chat function. Recently the anget was very helpful and was able to answer my questions and I was able to book my hotel confident it was within my companies travel policy
K L
Jun 9, 2022
Quite disappointed, very limited information, functionality, and key options like booking flights are missing
Brian
May 31, 2022
Very glitchy and sensitive. The app doesnt allow same day booking. Easier to just call the hotel (which isnt easy in the 1st place).
3
Iain Google
May 18, 2022
Might be company's fault for set up but the experience is poor compared to what offerings and alternates I know was there before and still appears outside of CWT.
Jazmin Mora
Mar 24, 2022
The app indicated that my trip selection was no longer available. However, I closed it and launch it again and my first, preferred selection was available
1
CA Naitik Shah
Mar 23, 2022
Very good app and specially providing E boarding pass in app itself. Gate number is not getting updated even aftet provided in app.
Paul
Mar 17, 2022
Very painful process and some hotel accommodation not available but booking direct there room available.
James Bauer
Mar 2, 2022
Sucks to use. Extremely hard to book partial trips without doing it one piece at a time. Wish we still used our old system.
Sujit Munshi
Feb 27, 2022
Name of the Traveller should be at Top with Bold fonts, In India CRPF always get confused when don't find the Traveller name on top. When this issue will get resolved I will give 5 star but now only 2.
4
vinayaka badal
Feb 23, 2022
Worst People Customer care is horrible , they don't understand things , they only book based on their advantage
Jaremy Golightly
Oct 4, 2021
This was a useful app, but now I tries to make me use a browser to log in. That defeats the point of an app, doesnt it? They should return to the old app. This one is garbage.
7
Shankar Pattabhiraman
Jul 30, 2021
I am not able to access SSO website from the app on Android 11, keeps saying no browser found on the phone
3
Graeme Doherty
Jun 3, 2021
Is it possible to correct the date format used here in the app and on the website? At present they are showing and are required to be input inside-out (mm/dd/yyyy instead of dd/mm/yyyy or even yyyy/mm/dd).
4
Alberto Marchesi
May 31, 2021
Not able to update. I de-installed and now not able to install anymore. Please fix the issue. Thanks
2
Howard Bourke
May 30, 2021
Tells me update will not install, but not why. It downloads then falls over. Android 10. 8gb ram 256gb available.
7
Jonathan Smith
May 30, 2021
Well done with the updates. It now fails to install. Note 20 Ultra. Hats off to the developers who obviously proof tested it first. Not.
8
James Smith
May 29, 2021
Four years after I posted the following, (04/17), nothing has improved: I would simply like to have an option to ungroup my reservations. I travel a lot, staying in multiple cities on consecutive nights. It is annoying that all of my various reservations are automatically grouped into one "trip". It should be a simple fix to add a toggle to allow users the option to view their reservations the way they wish to, not the way CWT wants them to. This is a subpar app that could easily be fixed. 👎
1
Ankush Das
Mar 28, 2021
CWT have very poor list if hotels. There are very few hotel options available for booking. They don't have any hotels listed in Bokaro city. This is quite dissapointing. Even the hotels rates are far above than the market rates. Not recommended at all.
2
Stuart Davis
Feb 17, 2021
Superb experience, updates with gate numbers for flights, it has my complete journey set out, hire car, hotels, and flights in one spot. Can check in using app
3
Luis Cárdenas
Feb 12, 2021
I keep getting notifications about updates to my trips but the app won't tell you what they are. I open my trips and I see no obvious changes to it. Fix that, please.
4
User
Apr 7, 2020
when I downloaded the app, mine just says 'This app will not run on rooted devices' ?? and that it, no options to do anything?
1
User
Mar 2, 2020
App is good, notifications are obnoxious. When I have a trip planned, I receive about 1 notification every hour that just says, "1 trip item updated." Every single time the exact same message appears with no explanation of WHAT trip item was updated or what the update was. It's honestly a bit anxiety-inducing to read a notification like that when you're traveling. Please either be more specific or just stop the notifications entirely.
5
User
Feb 27, 2020
not as useable as the website. can't get app to pull up some hotels even when searching at the hotels address, no problem findingsame hotel on website. Update: tried it again... still terrible
1
User
Feb 7, 2020
I no longer can view the upcoming trips, after the trip completed, then the trip was listed in the past trips. I also made the arrangement directly with cwt. It has been happening since the last 3 trips.. Appreciate if you could solve this issue.
User
Feb 2, 2020
2 issues during user profile setup. Why do I have to scroll 40x12 months on the calendar to enter my birth date? Bug: when entering ccard exp date, the app changes what I entered when pressing save, it decreasing it by 1 month. So I entered a date 1 month later than card, and app saved correctly...
3
User
Feb 1, 2020
Decent app but ridiculously excessive requirements for passwords. If you make a mistake you get locked out and must create a new complex password everytime.
User
Jan 31, 2020
It has improved amazingly the management of my trips information. It is highly recommend, in fact, it is so good that it makes no sense at all not to use it!
1
User
Jan 30, 2020
Doesn't pull in air confirmation codes and searching for flight options is very tedious. Not friendly for the business traveler.
User
Jan 29, 2020
The only problem I had was having an arranger updated to make flight arrangements, it is still showing pending
User
Jan 27, 2020
Their push notifications are delivered before my American Airlines and Marriott notifications for the same reservation
User
Jan 18, 2020
Taking a return ticket flight is a nightmare. Any operation takes too long because it is endless, a waste of time. I do not like it
User
Jan 16, 2020
I cannot book flights thru this app, which is the 1 thing I'd want to use it for. That makes this app essentially useless, since I already get notifications about my existing flights/hotels thru their respective apps. Why can't I book flights thru this app?!
2
User
Jan 12, 2020
Great app. Gets me my info before my company does. Great customer service. I missed a flight in NY and cwt quickly made reservations for a rental car and new flight.
User
Jan 9, 2020
Please allow a toggle to un-group different reservations during the week. It is very annoying to have every reservation of the week grouped as one trip. It would be nice to have an option to turn this off. Also, could you create a toggle to turn off the big warning if I have a flight scheduled, but no accompanying hotel reservation? Every time I try to make a hotel reservation to a location, other than the one with the flight, it pre-populates the location with the "flight" city. Annoying.
8
User
Jan 7, 2020
The App asked to check in to my flight. When I pressed on it it chose...nothing. I had to enter everything manual. Also, for hotel booking I can not simply add my own. Difficult to use, many steps required whereas others are WAY more intuitive. Unfortunately, my company forced me to use this app, so I'm stuck with it. This is a good example of "we need something. Who has 5 Min time to do that?"
User
Jan 3, 2020
I used to use Tripit before my company started using myCwt. So I have to compare this app with Tripit. The safety alerts in myCwt and the gate change alerts have helped me and are definitly on the plus side. This is like having Tripit Pro. Negative side: It is not possible to add seat information to your trip if it is not in your airline itinerary. The app shows your hotel information for every day. So you have to scroll down for a long time in long trip to see what is below. Tripit shows travel information in much clearer way. Also in Tripit you can add information manually in easier way. I think I'll stop using this and pay for Tripit Pro. It is much better app.
2
User
Jan 2, 2020
Doesn't allow rooted phones. Not sure what it thinks it's protecting. My laptop is rooted and I can access CWT on that...
2
User
Dec 29, 2019
I doubt there is another app that is stupider - among other things, you have to click one month at a time to enter your birthday. I'm nearing 48 years and will likely be 49 by the time I enter my birthday. Couple that with nearly zero service from the company that makes this app.
2
User
Dec 21, 2019
All of my trips involve flights and hotels. A corporate travel app that only does hotels is one very small step above useless.
User
Dec 11, 2019
Flights were delayed and canceled but never informed from cwt. Being out of the country and not knowing the language, it was very difficult to make new arrangements.
User
Dec 8, 2019
Very easy interface. Just asked my corporate email id and thats it- it started showing my trips. Reminders, weather forecast , flight status...☺
User
Dec 5, 2019
This app and the customer support is awful. We have tried getting information for a flight reservations and was told flat out I can't help you you will have to call during business hours. Then we were cancelling my husband's flight and they cancelled mine instead. Never have I ever had so much trouble like in have with mycwt.
2
User
Nov 27, 2019
Back button- closes app not to main menu. Scanning ticket is only possible when it is on the same screen, but the checkin link from airline open in browser, this means for saving tickets i have a third app.
1
User
Nov 27, 2019
Incorrect status. My flight is at 9 PM from pune and delayed to 11:30 PM but the app shows on time with 11:30 PM as start. Misleading and no alerts for delays
User
Nov 26, 2019
The app is slow to update or does not update. So if you change your flight it will just keep reminding you about the old flight. Promises so much yet delivers so little. Still a load of rubbish but they keep asking me to review. Slow updates and still get stuck
User
Nov 16, 2019
Not good, it can be used only to view your trips, I'm not able to find any option to book a flight or even check prices of flights
3
User
Nov 12, 2019
Ok so far. 1st use. More after this trip 2019 update: Have used this for quite a while now and I really like the way it notifies you and gives information you need on your travel
User
Nov 11, 2019
This is a great app that allows you to see in as much or little detail as you want your trips. Great app, highly recommend
1
User
Nov 8, 2019
Couldn't find Edinburgh as a home city and wouldn't let me skip past that step - not a very good start
User
Nov 7, 2019
You can't make changes in the app so it's functionality is 0 and it is just for viewing. Until this app catches up to all other travel management platforms it will not be very useful.
User
Nov 6, 2019
Horrible. I am going to book my travel with a personal credit card and bill my company. It'll save me a lot of time and my company a lot of money. The only reason I gave it a 1 star rating is because you have to choose something.
User
Nov 4, 2019
I have made several changes to my reservation and they aren't reflected in the app... This is quite annoying.
2
User
Oct 30, 2019
I find this app to be extremely helpful in allowing me to quickly find and access all of the details of my trips.
User
Oct 26, 2019
I love the UI, and the UX. The notifications are useful, although sometimes the "updates" to the trip don't seem like anything actually changed, so it's a bit spammy. Other than that I love this app, very helpful for traveling.
1
User
Oct 22, 2019
This app is so poorly designed. Horrible user experience. This is a web page wrapped in webview. I still can't download my boarding pass. 1 star is too much...
1
User
Oct 22, 2019
Ui is very bad. Doesn't allow you to manually set your DOB, Forces you to swipe thru from current date thru your DOB
User
Oct 21, 2019
The app is very useful, specially when airports change gates. Also it keeps you up to date during the trip, how much time for landing, etc. Very helpful!
User
Oct 19, 2019
Loads slowly and dosen't doesn't refresh nicely. Difficult to enter location and change location. Dosent always show surrounding area hotels. Times out quickly.
1
User
Oct 19, 2019
Excellent. Could use a way to book a rental car too via the app. I only saw options for book a flight or book a hotel.
User
Oct 18, 2019
Can you make the ticket no. and record locator fields selectable (highlightable) so they can be cut and paste into other apps. This allows for easier check in for other apps on your phone. Otherwise I am having to go back and forth to remember the characters making it easy to make a mkstake.
4
User
Oct 17, 2019
It was better before. Not enough details about the hotel, hard to find the info and how to cancel a reservation.
User
Oct 15, 2019
The app doesn't show the PNR for IndiGo which is trigger troublesome. Should have a better dash board
User
Oct 11, 2019
It got me from MCO to HND(Japan) and back with no hiccups. They had constant updates to keep me in the loop. Amazing app!
User
Oct 9, 2019
This is my go to app for all of my business trips. It provides all travel information and flight updates. I use the app for weather information, directions to the hotel and any flight updates.
User
Oct 7, 2019
6 Oct 2019 In the meanwhile I can search for Premium Economy Class, but when for 10+ hour flights booking is declined because the flight is deemed too short Maybe it's a configuration issue. More disconcerting is the apparent inability off the app to understand dates. Flight departure next year in May? I get daily reminders that my flight is departing today. Travel itinerary is missing one hotel night? I'm alerted that the nights are missing hotel accommodations.
2
User
Oct 6, 2019
Hit and miss on flight cancellations, also said my trip was completed when I still had flights to take and so would not let me see the details. My other issue is I have to keep uninstalling to try and get accommodation to add on, latest trip I've given up!
2
User
Oct 4, 2019
I downloaded this for work, and it has been very easy to use. It stays logged in, and it gives me updates on my flight information instantly. It was nice to have my flights and hotel in one app.
User
Sep 30, 2019
Not very easy to use. Can't cancel appointments. Honestly makes it more difficult that using the hotel and airline apps.
User
Sep 28, 2019
First flight cancelled today. So have had to make several flight changes. THE ORIGINAL FLIGHT AND EVERY OTHER CANCELLED OR CHANGED FLIGHT SHOWS ON THE TRIP ITINERARY....ABOUT 8 FLIGHTS AND ONLY 2 ARE VALID... MAKING REFERENCE TO THE CWT WEBSITE PAINFUL IF NOT TOTALLY USELESS. Very poor...I mean VERY POOR !!!
User
Sep 28, 2019
Not customer friendly whatsoever and brings 0 added value with regards to the websites. Very dissapointed for an expensive overall service.
User
Sep 26, 2019
App is clunky and difficult to use. If you travel to smaller cities you will be required to use a separate app in order to find lodging and airports. That is actually a direct statement from the so called help team. When asking why the app can't just show closest locations like every other travel app in existence I was given excuses about limitations of the app. I even have an email chain saved for humor purposes on the subject of epic fails. Egencia while not perfect is leaps and bounds better
8
User
Sep 24, 2019
Literally worse than useless Instead of letting you book through the app it prompts you to call a phone number to book. The phone number is a phone number for Magna Automotive. Ergo I'm not exaggerating when I say that you are worse off than you would have been without the app.
3
User
Sep 19, 2019
UPDATE, I am updating my review and giving two start. The reason is that when you make changes to your itinerary via the CWT travel agency, the app does not update it. So you end with an outdated schedule. Awful. I am getting updates on my travel even before the airport or airline can provide it, nice app.
User
Sep 16, 2019
App doesn't work if your company has a single sign-in service. Have to open in Chrome like you would on your personal computer. Very frustrating and completely useless in that case.
5
User
Sep 1, 2019
excellent apps, while i was busy on my scheduled tasks myCWT reminded me travel schedules Thank you for that
User
Aug 29, 2019
Not intuitive and difficult to navigate. Unable to set filters to search for hotels in area of town needed.
2
User
Aug 28, 2019
I like it that I don't have to print out my travel details or refer to my email or computer. The best is that i am informed of any changes by alerts.
User
Aug 25, 2019
CWT does not handle AA ticketing like other airlines. For some reason I am never able to change seats or even check in for my flight through AA's mobile or online app.
User
Aug 23, 2019
Found a bug. Scrolled to the bottom of the trip page and can't scroll up. The app itself is very useful. Shows all the information I need for my business trip.
User
Aug 23, 2019
Flight cancelled yesterday, app still shows old.details. nee flight booked by back officr of cwt, no updates reflect for the same
User
Aug 22, 2019
Issues with hotel booking, less selection that the portal, most of the rates are not refundable, to push bookings via portal to get commission.
User
Aug 19, 2019
Doesnt find hotels for you. for some reason you have to go through and manually enter all the details of the hotel you want to stay in? why doesnt it find hotels for you. completely backwards.
3
User
Aug 9, 2019
Worthless. Does not sync with booked trips through their website until after I travel. This app is as useful as CWT being the middleman for something simple that people already do for their vacation trips.
User
Aug 9, 2019
One of the best travel apps. You can book business and personal and hold all in one place. Keeps getting better and better
User
Aug 6, 2019
couldn't be worse! Twice while using this app to book travel it's charged my corporate card instead of charging the travel account that I specified. I triple checked the 2nd time it happened just to make sure I had picked the right form of payment and it still made the mistake. It caused me multiple headaches trying to change anything and correctly resolve my corporate accounts.
3
User
Aug 5, 2019
Easy and good way of tracking all travel updates at one place without having to worry about ticket details.
User
Aug 5, 2019
Horrible misleading app. Merges bookings in a strange way which means you cannot see some of them and then get charged
User
Aug 5, 2019
So far the app has been useful and effective, I am only giving 4 stars to leave room for improvement! 😈
User
Aug 2, 2019
I cannot find a way to cancel my booking on the website or app. why it should be that complicated to change or cancel the booking?
User
Jul 24, 2019
I turned off the notifications because I was getting up to 6 app messages a day about changes but the app doesn't do a good job of showing you what changed. I called tech support and they blew me off. poor app and poor tech support.
2
User
Jul 22, 2019
Horrible. Just poor old code screen lifted for a smartphone with prettier pictures. Doesn't allow really simple everyday things like splitting ticket as 2 one ways without creating separate trips. I guess this allows them to double bill client.
User
Jul 16, 2019
Have used it once...and it may be the last. Carefully loaded all rewards #'s and booked a Courtyard. The reservation did not show up in my Marriott app, so I couldn't check in or access my gold benefits. Had to stand at the desk answering endless questions. If this happens again, I'll go back to booking directly with Marriott.
User
Jul 15, 2019
This app has been really useful for my company's trips. I can have information about gate changes, luggage claim, etc.
6
User
Jul 9, 2019
The only problem i see is for the monitored flight feature where it shows time to departure. its really idiotic that my flight is on 10th August but everyday it shows 24hrs to flight and reduce till flight time of the day then get reset to 24hrs again. This needs a quick fix else stop this feature as it confuse the user when they are in different time zone.
1
User
Jul 5, 2019
terrible. cancelled a booking for it to be automatically rebooked at 01:30 which resulted in a no show fee. also tried to book a flight from London to Belfast and it wanted me to fly to Leeds, then fly to Dublin, stay overnight so I could catch the flight back to Leeds to connect to Glasgow and then onto Belfast. I found a direct flight for 40 quid by going to the easy jet website.
2
User
Jul 4, 2019
zero customer support for this app. I have been trying to get access for over a month now and no one can help. When I email the customer service email I don't get a reply.
User
Jun 28, 2019
Easy to use, and the app keeps track of my layover per leg of trips... with count down until departure.
User
Jun 24, 2019
can't book the ticket through this app. asking for cwt office telephone number for processing booking. don't know why ?
User
Jun 13, 2019
This app is so convenient for travel. I HATE downloading new apps, but I have zero regrets about this one. Flight itinerary, hotel stay, car rental, it has everything for my upcoming trip on here 😊 It even updates me with safety alerts (like the measles outbreak for example) for the area I'm traveling to.
2
User
Jun 13, 2019
worst booking site. no necessary info provided after we booked the hotel: room type, if breakfast is included or not (we selected breakfast included when booked, but no information provided afterwards), no cancelation policy provided.
User
Jun 11, 2019
It so easy to use, I like the pop screen with your e-tickets and reference numbers. You don't have to go back and forth or write things down on separate paper. It's awesome.
User
Jun 7, 2019
This was a great app until a recent upgrade. When I launch the upgraded app, I get the message "This app will not run on tooted devices." My device is not rooted. Wish I could find an earlier .apk.
User
Jun 1, 2019
This version of the app is so much more functional and user friendly than the previous grade school project version it replaced.
1
User
May 31, 2019
first time using it , but so far loving its on time live updates. I know my flight is on time, I know what gate I need to be at. Very efficient and easy to use.
2
User
May 30, 2019
The worst travel Planner, always show tickets overpriced... The people working here are so unprofessional. Bogus services will not recommend this to anyone
User
May 29, 2019
Crappy form interface, consistently will not save data due to some credit card error even though card details are accurate and up to date.
User
May 26, 2019
awesome app. love the auto fill options , generate boarding pass options. very convenient to book hotels too
2
User
May 23, 2019
Fantastic!!! up to the minute updates on terminal and gate changes!!! Hotel, rental car, airport directions.
1
User
May 22, 2019
Update to my earlier rating. My traveler profile was pre populated and included errors - not trivial - my name and date of birth were wrong. I have not been able to edit the data fields. I contacted CWT but have received completely nonsensical replies from a computer telling me to phone if my enquiry falls into one of four areas. I have received this response four times now. News flash - not one of the four areas! Completely useless app and impressively useless support.
User
May 22, 2019
all of the controls are not available to do what you need, then you have to call and you only get one person that can work on one thing, then they transfer you. thinking about using something else from here on out.
User
May 22, 2019
Try finding a contact number on this site, very frustrating when your at the airport and in a hurry to sort out connections
User
May 20, 2019
basically decent app but CWT does not display all hotel options available in the marketplace, hence why not 5 stars
1
User
May 19, 2019
it would be useful if it stopped showing me hotels 15 miles away and out of policy before it shows me ones where I want to be. otherwise ok.
User
May 18, 2019
Very good! I appreciate the app keeping track of my itinerary but would really love it to help me confirm or reach out to hotels (like, start a call for me from my itinerary) or interface with airlines. i realize how hard these sorts of interfaces would be, but - wow - any help like this would be appreciated. And maybe the app does some of this but i haven't used it enough tio figure out how. !!
3
User
May 18, 2019
Needs to be adjusted for each airline has different check-in rules. Very annoying when you receive reminders to check-in 7 days before when your airline is 2 days before flight date.
User
May 11, 2019
Great app for my work travel. Has everything you need for flights, car rental and hotels. One stop shop
User
May 7, 2019
The app is on par with the level of the travel agent, CWT: very poor, though this review is not meant to evaluate the travel agent. With respect to the app to start it does not recognise reservation emails issued by...CWT. Bookings with CWT are not automatically included. When entering a train trip manually somehow a destination in Chongqing, China suddenly is changing to Shipley in the United Kingdom???? Trying to edit a leg messes up departure and arrival dates (defaulting to 12 AM??). And possibilities to edit a trip are limited. Quite regularly two parts of the same trip end up as different trips and no way to combine these. And no possibility to edit online either. I was using Worldmate for my travel scheduling before, and that was quite OK (not 5 stars, but quite good). So really surprising after CWT taking over the guys from Worldmate they can not manage to get something of similar quality. They really manage to make it a lot worse... There are much better apps for travelling out there...
User
May 5, 2019
Ok but when trying booking a hotel, I got constant vague "an unexpected error occurred" messages. Gave up and used website instead of app.
1
User
May 5, 2019
The app is fantastic i have only one issue that why PNR is getting update while all information is there.
User
Apr 24, 2019
been trying for over a week to get app to work but keeps going to a webpage that gives me a error support sends emails but still does not work
1
User
Apr 23, 2019
This app is extremely easy to navigate. I booked my trip (flight and hotel) with only a few clicks, super simple to use!
1
User
Apr 22, 2019
An utterly useless app. Does not display trips booked through CWT. I have had to revert to printed itineraries.
User
Apr 15, 2019
Gives me a message saying it wont run on a rooted device. My device isn't rooted. Seems a pointless restriction anyway even if the device is rooted. Theres no point in using the email address given for support as the emails bounce. Useless app with useless support
User
Apr 15, 2019
I am happy to say that it is a very good App. Gives all real time updates on flight status, delay, gate, warning etc. Very nice experince so far.
4
User
Mar 30, 2019
Useless app. I had one flight cancelled and several significantly delayed and CWT app didn't notify me. The app was confirming that the flight is on time.
User
Mar 26, 2019
Hi. The app seems to be useful. I've been using it for a couple of weeks only. However, if you add a hotel booking through the Concur system, the trip won't be updated in the app. So, it seems to work only when you create a new trip, but not when you modify them.
User
Mar 26, 2019
There are some glitches with the app that are frustrating. One is the home location setting - once you enter it, the app thinks that's the location you want to travel to.
User
Mar 25, 2019
Difficult to give location information to search for hotel. The app is defaulting to the airport location for hotels. It won't let you do anything but filter on hotel chain. Frustrated!
User
Mar 18, 2019
App doesnt work for business user. if the company hasn't subscribed to app why advertise the possibility of using the app. very frustrating.
3
User
Mar 12, 2019
Has been great so far. I would prefer to rate it after my first trip, but it keeps asking me to rate.
User
Mar 8, 2019
provides access to flight details and any delays quickly. Normally the App has the info available before the local airport displays are updated.
User
Mar 8, 2019
I had a great experience the last time I called to change my flight. The agent was very helpful and courteous.
1
User
Feb 27, 2019
1) The app doesn't seem to have a "report a bug" option (or at least it doesn't seem easily reachable. 2) The magic wand used in the app to find your booking and check in I guess understood the capital i in the reservation/booking number as something else (a small L maybe be) and, as I was trusting the app, it took me sometime to fix the looking like capital i into an actual capital I. Thank you to look into this and fix the bug. my reservation # was NVJN7l. Aside from this, great app. Tx
2
User
Feb 27, 2019
I have an email confirmation from CWT that my hotel booking was changed as requested but after 2 days the app still shows the old booking. And not the only such error either.
1
User
Feb 26, 2019
Rating would have been higher, but the directions for the rental car pickup was about 10 miles off & in a rural area with fields & no businesses in sight. Everything else was fine.
User
Feb 26, 2019
"This app will not run on rooted devices" - FU too. Ignorant, idiotic blacklisting, and even worse, it is a false positive, my device isn't rooted.
2
User
Feb 25, 2019
Finding a hotel and booking was easy. The one feature I wish it had is a search to "find nearby hotels" if the one you want is sold out. I was trying to book for a conference and the hotel was booked, so I had to google its location, then go to the map and zoom in to find the closest hotels. There should be an easier way.
1
User
Feb 20, 2019
Love It!! Has To Be The Simplest Travel Booking & Reservations Tracking Mobil App I've Ever Used!!! Trains, Planes & Automobiles With Hotels Thrown In As Well All In One Easy To Use Place!!!
1
User
Feb 20, 2019
very useful when traveling, all the bookings (flight, car, hotel), no need to remember frequent flyer number anymore neither
User
Feb 20, 2019
how to get rid of preferred taking off time when booking a flight, cant find a flight when wrong time is selected.
User
Feb 14, 2019
Good app. They integrated checkins with multiple airlines, which is awesome! One stop shop for my flights and hotel stays. I wish they had a workflow for saving the boarding pass qr code inside the app, I used email QR code instead (maybe they have this already?)
1
User
Feb 14, 2019
App is ok but CWT themselves are the worst travel agent I've ever used. Constantly getting bags wrong and wont allow me to ring airline and change details myself but they still charge for ever single change i have to do through them no matter how minor.
1
User
Feb 14, 2019
unable to go in ? once key in work email couldn't continue further. how to log in ? i have the account created.
User
Feb 12, 2019
this is a useless app. does not allow you to make changes without going through many steps. information is redundant booking trips on the app is arduous. waste of time and your fees are ridiculous
1
User
Feb 10, 2019
going around in circles trying to book a trip. all I can do is see the trips which are booked. not very good if you are trying to book on behalf of someone else or want to make changes
User
Feb 8, 2019
I could not do web check-in through this app. This showing out of date internet browsers even though the version is suported one. Notifications are good.
User
Feb 8, 2019
notifications are always duplicative of those i receive from my native hotel and airline apps; not sure what value i receive as a business traveler using this service...
User
Feb 7, 2019
Repeated attempts to set up and use a password failed on both the browser and mobile apps. "Help" was less polite than most bots I've encountered and ultimately useless. Uninstalling.
2
User
Jan 28, 2019
Good app, could be improved, can't select a trip where hotel was outside of travel area, booked a flight to Heathrow, app assumes I'm staying in London area, doesn't take inro account I might be gettin taxi to Newbury....had to book hotel separate to the trip, not a big deal, but looses a star for that.
User
Jan 25, 2019
I do not like this app or the service. I had a major weather delay and had zero contact from CWT to rebook or get a hotel due to flight cancellation. Fortunately for me I am a seasoned traveler and did all of that myself.
1
User
Jan 21, 2019
Some useless people sitting in customer support with bad manners. App doesn't work , their website doesn't work and they are giving corporate service. Hopeless. After login it gives some SAML issue and thay take 3-7 days to fix the silly bug.
User
Jan 20, 2019
very easy to use, only problem is it can freeze when doing check in. some of the lads i travelled with couldn't check in through the app,had to check in through the airline
User
Jan 17, 2019
Great. Would be better if you could download electronic tickets to mobile device. No printing necesary then.
User
Jan 14, 2019
Too many errors, annoying long user agreement required to be read prior to further use. Gate changes not current.
1
User
Jan 10, 2019
Even after checking in, I keep receiving reminders to check in. Also, when my last flight was delayed, I received no notifications from the app.
User
Jan 7, 2019
update of trips aren't quick... currently also, my entire trip is booked but only one way travel is reflecting.
1
User
Jan 3, 2019
Not flexible enough. There are times when i just want to rent a car locally on business without having to book flight but app does not allow for it
User
Dec 27, 2018
Very convenient way to track your upcoming flight changes or getting the ticket confirmation number. Tried many apps, this is the best one...
User
Dec 26, 2018
i can not do much with the portal , and if it is there and i can not find it then it is not easy interface !! for example , i want to manage flight reservations and hotel reservations , i do not find entry for that
User
Dec 21, 2018
Love this app. Far better at telling me my flight is delayed than any airline staff / airport boards.
User
Dec 19, 2018
terrible app. Can't book, change or look up flights without calling. Have no idea why my company switched to this.
User
Dec 17, 2018
On two occasions, CWT never updated information on flight cancellations & delays, including today's connecting flight from Accra to Kumasi (17 Dec 2018). This negatively affected my travel experience with the app. I hope they will improve.
User
Dec 15, 2018
Required to use for work. Unable to make a full reservation and unable to change reservation. Not very user friendly
User
Dec 10, 2018
App keeps me on track by proving real up-to-date information. Easy to navigate. I never have to look for my itinerary anymore because it's always with me and in my pocket.
1
User
Dec 8, 2018
System rely on CWT staff that never had a look on traveller request in Remark session. Late response almost all the time.
User
Dec 5, 2018
Very handy and helpful app for corporate field staff constantly on the go with travel who need visibility and access to checking in for flights, vehicle rental, and lodging details.
1
User
Dec 5, 2018
Updated review: Yesterday I realized this. MOST of the hotel addresses are WRONG!!! Do NOT navigate from this app or you will get taken to the wrong place like me numerous times!!! I'd give 5*, but only because the app doesn't accept confirmation emails from my personal email address, but my work email, I have to give 3*
1
User
Dec 3, 2018
Use this for work. So simple to use. So much faster than logging on to the website. I can view my entire travel itinerary at a glance. I even get travel updates for the routes I am taking. A great app.
User
Dec 3, 2018
Overall good. Love the fact that I don't have to carry papers with me everywhere. Irritation for me is the fact that that app keeps sending me push notifications like "your missing a hotel" even if this option is deactivated in the settings and technical support team cannot solve this issue (2yrs running) . I have reported this three times already (2 different phone models) but no solution available.
2
User
Dec 3, 2018
I was sceptic at the beginning now I use it for every travel, all the information needed is there. It would be great if I could add even personal flights (not necessarily bought through CWT).
2
User
Dec 2, 2018
A lot of things about the app are really really great. Overall, I recommend you use it. However, it is a little frustrating to split hotels when you're going to be at two locations during your trip.
User
Nov 29, 2018
Attrocious. My CWT has to be the most useless bunch of travel agents that could organise their way out of a paper bag. Website is just as bad.
User
Nov 21, 2018
It has some missing info, like airport terminal, name on the ticket (good when you want to enter the airport in India China etc). I can definetly improve
User
Nov 21, 2018
Edwin was a rockstar and true champ spending almost 2 hours setting up a large group travel situation.
User
Nov 18, 2018
Sometimes difficult to group the trips together when booked separately back to back but otherwise very easy to use and intuitive. Works perfectly with hotel reservation.
User
Nov 13, 2018
Mainly CWT prices are double what I can get on my own costing my company a fortune. One example is via Hilton site the room was 252 and CWT was 467.....
User
Nov 6, 2018
The app helps with the reminders but should be easier to change or amend reservations with in order to avoid calling in
User
Nov 5, 2018
It doesn't show hotel's name, direction function isn't available, just show hotel's addresse where it's not helpful for navigation
User
Nov 5, 2018
I like this app since it gives me updates on my itinerary and gives me quick access to my confurmation code.
User
Nov 1, 2018
Awful interface, painful to use. All I want to do is book a trip and this piece of garbage is useless!
1
User
Oct 31, 2018
DO NOT USE THIS APP FOR RESERVATIONS. SCREWED UP THE ENTIRE TRIP! No airline confirm code sent. Did not use TSA Pre Check traveler code. Did not send confirmation email or Outlook reminder! Adding a car to a trip is a complete disaster with this app. "Adding" a car should pickup on the dates, times and airport you are flying into and out of. Instead this app treats the car reservation as if it were the only thing you wanted to do. Horrible coding. This App is a nightmare!
1
User
Oct 31, 2018
3 years on and still the best travel app on my phone and tablet. Nothing comes close to it. It replaces so many of my usually used tips and methods to remember Gates, flight numbers and reservation numbers. Gate changes are faster on the app than on the airport flight announcement screens.
3
User
Oct 29, 2018
Doesn't even work like most apps out there. Wont even load right. Something went wrong. Please try again later.
User
Oct 29, 2018
Much better than Tripit etc. Love the option to autoload confirmation #s when checking in for flights.
User
Oct 26, 2018
Gets a notification by saying flight operator changed something or some change in schedule. After we click on notification, it takes to app. But nothing specific to understand whats the change.
User
Oct 25, 2018
Would give it another star if it were easier to dismiss notifications after reading and it auto-filled your confirmation number and name when checking in for flights.
User
Oct 24, 2018
I've wasted a significant amount of time researching, planning, and attempting to book travel only to have cwt lock up, or return unable to calculate a fare. This costs my company and customers time and money.
1
User
Oct 22, 2018
Since some weeks, this app has started to go mad... I get several trip updates per day, with no changes at all... Every single day... This really goes on my nerves... Prior to that, the app was quite nice...
User
Oct 22, 2018
Useless app which doesn't provide basic necessary information. I will need to talk to my company as to why cwt is selected as travel management partner.
User
Oct 22, 2018
love it when it works. sometimes it doesn't upload the trips and I've tried to send my trip confirmation to the email address indicated but nothing happens then
User
Oct 18, 2018
Used to be a travel essential, but for a year now my profile is broken and dispite attempts to fix it directly and through the company, CWT does nothing. Google trips offers a good alternative, looking forward to its development
User
Oct 9, 2018
First time booking a flight on the app. I have used several times for hotel. Great experience combining intuitive tool and speed of booking
User
Oct 5, 2018
My company uses CWT to manage flight and hotel bookings. Rather than looking for email confirmation for details, this app will remind you and display the details of you needed.
User
Sep 30, 2018
Quite accurate information on departure or arrival time and gate information. Flight delays are visible.
User
Sep 27, 2018
All inclusive app. Can book, change, get updates, alerts, track spending, everything you need in a travel app.
User
Sep 27, 2018
I don't see the gate information which is really helpful. We should also have the possibility of offline download of the ticket which can be used for scanning at the gates.
User
Sep 24, 2018
Good for booking hotels and for travel alerts but there are plenty of other apps that do the same thing.
User
Sep 24, 2018
Alertes trop fréquentes et en retard, édition des cartes fréquent flyer et pleine de bugs, service moyen.
User
Sep 23, 2018
It's a great app for managing your travel itineraries. It has a lot of features useful for planning vacations.
User
Sep 22, 2018
It's impossible or at least is not easy to find a way to book an one way flighty or to book a return to a different destination.
User
Sep 21, 2018
This app is really useful, but the notifications for flights are a bit excessive and I can't find a way to customise this (e.g. I don't care when an arrival gate changes but I get told anyway). 5 stars otherwise
6
User
Sep 16, 2018
Nagged me to review first time I opened it, before I did anything. So it's at least as bad as any other app
1
User
Sep 13, 2018
A client asked me to use CWT for bookings. I liked the app at first but then I cancelled a booking through the app. However the hotel stay was not really cancelled and I paid for a 'no show'. CWT's response? I quote: "cancellations through the app are not guaranteed". My tip to all: uninstall! What a rubbish app.
User
Sep 13, 2018
Mostly good but the booking reference for my train ticket didn't allow me to collect it so had to do it in the station
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